Shift Leader - Pizzeria Sophia

Banff Hospitality Collective; Banff; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading hospitality collective in Banff as a Shift Leader at Pizzeria Sophia. This role involves overseeing restaurant service, managing teams, and ensuring customer satisfaction in a vibrant, chef-driven environment. Enjoy perks like discounts, health benefits, and opportunities for growth in a stunning national park setting.

Benefits

35% off food and drinks

Fun staff events

Opportunities for growth

Health benefits after 6 months

Qualifications

• Previous serving and bartending experience required.
• Flexible schedule required.
• Previous supervisory experience is an asset.

Responsibilities

• Ensure smooth running of restaurant service.
• Liaise with FOH & BOH teams.
• Handle customer concerns & complaints.

Skills

Communication

Teamwork

Work Ethic

Education

ProServe certification

WSET certification

Job description

We’re seeking a Shift Leader to join us at Pizzeria Sophia! Pizzeria Sophia is your new old favourite. Modern Italian celebrating the warm, comforting classics you crave. A chef-driven approach to pizza, pasta, antipasti and cocktails. Our intimate room has been curated to pull you in, wrapping you in eclectic textures & colours to set the mood. Want to know more? Check us out here:https://www.pizzeriasophiabanff.com/

We Love Perks! This Position Includes:

• Live, work & play in Banff National Park!
• Great earning potential
• 35% off food, bottles of wine & sake for yourself + a guest at all BHC venues
• Fun staff events - Outdoor activities, holiday parties, team socials + more
• Opportunities for growth & advancement across 17 unique venues
• Health benefits plan available after 6 months of employment
• Work with a company that intentionally gets you outside as well as gives back to the community

What You Have:

• ProServe certification
• Excellent communication skills
• Flexible schedule required
• Strong work ethic and a positive team player
• Previous serving and bartending experience
• Previous supervisory experience is an asset
• WSET certification is an asset but not required

Shift Leader

Shift leaders ensure a smooth running of restaurant service in assistance to the GM and AGM. This includes, but is not limited to liaising with FOH & BOH teams, handling customer concerns & complaints, and setting up the restaurant for a successful service by managing all FOH team members.

Banff Hospitality Collective is:Balkan Restaurant | Chuck's Steakhouse | High Rollers | Magpie & Stump | Park Distillery Restaurant & Bar | The Bear Street Tavern | The Bison Restaurant + Terrace | The Eddie Burger Bar | The Maple Leaf Grill and Lounge | Three Bears Brewery & Restaurant | Hello Sunshine | Lupo Italian | Bluebird Restaurant | Banff Park Ranch | Pizzeria Sophia | Are you ready to join us at Banff’s most iconic and popular downtown restaurants?

BHC is an equal opportunity employer. We are committed to employing a diverse workforce and value applicants with a diverse range of skills, experiences and competencies, and encourage all qualified individuals to apply. If you are invited to participate in the hiring process and require an accommodation request, please let us know in advance by responding to the invite email.

Applicants must be legally eligible to work in Canada.