Shift Leader / Guest Services Leader - JOEY South Common

JOEY Restaurant Group; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading restaurant group in Edmonton is seeking a Service Leader to join their opening team. In this role, you will enhance guest experiences and develop a high-performing team. The ideal candidate is a natural leader with a passion for hospitality and personal growth. This position offers competitive compensation, flexible scheduling, and ongoing culinary and service training in a dynamic work environment.

Benefits

Competitive compensation opportunity

Flexible scheduling

Ongoing mentorship

Meal discounts

Fitness membership discounts

Recruiting & Referral bonus

Qualifications

• Proven ability to make decisions and empower others.
• A passion for hospitality and creating world-class experiences.
• A desire to learn and grow through personal and career development.
• An entrepreneurial mindset.

Responsibilities

• Attract and retain a high performing team of 50-100 individuals.
• Drive personal growth and execute strategic planning goals.
• Create a world-class guest experience.

Skills

Leadership

Hospitality

Decision Making

Creativity

Job description

We are thrilled to welcome you back to the all-new JOEY South Common, this fall! Apply today to join our opening team.

This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.

As a Service Leader, you will directly contribute to the overall success of a multi-million-dollar Restaurant and its people. In this role, you will be responsible for attracting, retaining, and developing a high performing team of 50-100 individuals, while driving their personal growth. You will efficiently deliver and execute quarterly strategic planning goals while upholding the highest standards in product, profit, environment and experience.

As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations.

Requirements

• Proven ability to make decisions and empower others. You are a natural leader.
• A passion for hospitality and creating world-class experiences
• A desire to learn and grow through personal and career development
• An entrepreneurial mindset. You see things from a new perspective

Core Values

• You value honesty and humility. You have integrity and do what you say.
• You approach life with fearless determination and a sense of fun.
• You are creative, risk-taking, visionary and cutting edge. You choose to lead.
• You contribute to a strong culture and are committed to the team.
• You are passionate about quality and professionalism.
• You believe in unleashing the potential in others.

Benefits

• Competitive compensation opportunity
• Flexible scheduling to accommodate your personal and family needs
• Ongoing mentorship to support personal and professional goals
• Fun, Team-driven and inclusive community
• Dynamic, fast-paced, and agile work environment
• World-class Culinary and Service training
• Compete through culinary and bar challenges
• Meal discounts
• Fitness membership discounts
• Recruiting & Referral bonus program incentives

Your journey starts here.

If you\'re looking for a place to meet your potential, we\'d like to meet you. Roll up your sleeves. Your journey starts here.

JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants; however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.

JOEY Restaurants provides reasonable accommodations to qualified applicants and employees, including due to disabilities, medical conditions, and religious beliefs and practices.