SHIFT LEADER - EGLINTON

Kitchen Stuff Plus Inc.; Toronto; On-site; CAD 40,000 - 56,000; Full time

Job summary

Kitchen Stuff Plus, an award-winning retailer, is hiring a Sales Supervisor in Toronto. This role involves supervising sales operations, mentoring associates, and delivering exceptional customer service while meeting sales targets. The position requires strong leadership qualities and flexibility to adapt to store needs.

Qualifications

• Ability to learn technological systems quickly.
• Must handle lifting up to 40lbs and standing/walking for 8 hours.
• Availability for extended hours, including evenings and weekends.

Responsibilities

• Supervise sales floor operations and manage associate tasks.
• Ensure exceptional customer service and meet sales goals.
• Direct shipping and receiving operations.

Skills

Leadership

Problem Solving

Customer Service

Computer Skills

Job description

At Kitchen Stuff Plus, we know our success starts with the right people! We are an award-winning Canadian retailer of modern, unique, and affordable home solutions voted one of the GTA's best places to shop again and again for our great staff and helpful customer service. We are proud of, and invest in, our great people. Join our team, explore, and discover all the great stuff we have to offer.

Location : Retail Store, GTA

Reports to : Store Manager, Assistant Manager

Responsibilities :

• Supervise and direct sales floor operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving, and health and safety.
• Manage and delegate tasks to Associates and provide support to drive productivity and achieve service and sales goals.
• Mentor and guide Associates to ensure they are well trained and capable of performing assigned tasks and providing service.
• Provide exceptional and responsive customer service while achieving sales and conversion goals.
• Evaluate and continuously improve the quality of service; investigate, resolve, and escalate customer matters as appropriate.
• Maintain knowledge of product selection, location, features and benefits, and in-store promotions and marketing initiatives.
• Ensure accuracy in all transactions, inventory, and store procedures.
• Supervise and direct shipping and receiving operations.
• Perform other directives as assigned.

Minimum Requirements :

• Computer skills; ability to learn technological systems with ease.
• Leadership skills and ability to make decisions under pressure.
• Strong problem-solving aptitude.
• Availability must include extended days, evenings, and weekends.
• Flexibility to transfer to other store locations as needed.
• Lift up to 40lbs.
• Ladder use to 10 feet.
• Stand / walk for 8 hours.

Our Commitment :

Kitchen Stuff Plus encourages, supports, and celebrates a diverse and inclusive environment for all. We value each employee’s uniqueness, which reflects the communities and customers we serve.

Kitchen Stuff Plus is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, or any other status protected by the Human Rights Code. Our recruitment program includes an accommodation process for employees with disabilities. If you require a specific accommodation, please contact [emailprotected] and we will work together to meet your needs.