Shift Leader

International Restaurant Management Group; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading restaurant group in Toronto seeks a Shift Leader to manage daily operations and ensure outstanding customer service. This entry-level full-time role focuses on team support, financial accountability, and creating a positive dining experience. Ideal candidates will excel in communication, teamwork, and organizational skills.

Qualifications

• Entry-level role requiring excellent communication and team skills.
• Comfortable in a fast-paced environment with a focus on quality.

Responsibilities

• Oversee daily restaurant operations and ensure efficiency.
• Maintain compliance with company standards in service and product quality.
• Manage inventory and handle cash responsibly.

Skills

Customer service

Team management

Communication

Cash handling

Organizational skills

Job description

A dynamic and growing company that specializes in creating memorable dining experiences. We are committed to fostering a diverse and inclusive workplace where every employee can thrive.

Job Summary

As a Shift Leader, you’ll oversee daily operations, manage inventory, and ensure top standards in product quality, customer service, and cleanliness. With a focus on team support and financial accountability, you’ll help create a positive work environment and outstanding customer experiences. We are an equal opportunity employer and welcome your application!

Job Responsibilities

• Oversee daily restaurant operations to maintain efficiency and high performance.
• Ensure compliance with company standards in all areas, including product preparation, customer service, restaurant upkeep, inventory control, team management, recruitment, and retention.
• Maintain financial accountability and deliver top-quality products and services to every customer.
• Perform additional duties as needed or assigned.
• Consider yourself a “people person,” and enjoy meeting others.
• Love working as a team and appreciate the chance to collaborate.
• Understand how to create a great customer service experience.
• Have a focus on quality and take pride in your work.
• Are open to learning new things.
• Are comfortable with responsibilities like cash-handling and store safety.
• Can keep cool and calm in a fast-paced, energetic work environment.
• Can maintain a clean and organized workspace.
• Have excellent communication skills.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management and Manufacturing
• Restaurants

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