Shift Lead, DashMart

Rapid Retail Canada Inc.; Montreal; On-site; CAD 25,000 - 30,000; Full time

Benefits offered by this job

Premium healthcare

Wellness expense reimbursement

Paid parental leave

Job summary

DoorDash's DashMart team is hiring a Lead Operations Associate to drive frontline performance in a fast-paced, physical environment. You will lead shifts, receive vendor product, stock locations, prepare customer orders, and ensure smooth Dashers pickups.

You will also help manage facilities, schedule regular cleaning, and contribute ideas to improve quality and customer experience. You should have a high school diploma or GED (college diploma a bonus), be at least 18 years old, and physically

Qualifications

• High school diploma or GED; college diploma is a plus.
• Able to lift up to 40 lbs and move heavy product.
• Able to stand for long periods and be on your feet.
• Experience in warehouse/retail/restaurant environments is a plus.

Responsibilities

• Lead Operations Associates through shifts, ensuring safety and productivity.
• Assist with day-to-day tasks like receiving products, stocking locations, and order prep.
• Delight customers by ensuring smooth order delivery and clean systems.
• Monitor deliveries, schedule cleaning and maintenance, and suggest operations improvements.

Skills

Warehouse experience

Physical stamina

Leadership

Google Docs & Sheets

Education

High school diploma or GED

College diploma (bonus)

Tools

Pallet jack

Job description

About the TeamDashMart is a new team at DoorDash focused on building a new type of convenience store, offering both household essentials and local restaurant favorites to our customers’ doorsteps.About the RoleDashMart is looking for a motivated and experienced individual that excels in fast-paced, physical environments and is excited to roll up their sleeves and lead from the front.You’re excited about this opportunity because you will…Lead. Lead Operations Associates through their shift by ensuring the team is set up for success to work safely and productively, and serving as the point of escalation for daily operations.Assist with day-to-day tasks. Receive product from vendors, place product in appropriate locations, prepare customer orders, help clean and organize work areas.Delight Customers. Make sure customer’s orders get delivered smoothly by maintaining menus and systems, communicating with customers when issues arise, and making sure Dasher pickups go smoothly.Facility Management. Monitor supplier deliveries, manage regular cleaning and maintenance schedules.Help improve operations. Contribute ideas to improve our quality and customer experience.We’re excited about you because…You’re self-motivated, positive, and a team player. You work well with others, and you bring a great attitude to your work each and every day. You have high integrity and are excited to delight customers.You have a proven track record of success in a warehouse, retail, or restaurant environment.You’re able to be on your feet, and move heavy product. You are excited and physically able (with or without accommodation) to lift up to 40 lbs, and can operate a pallet jack and hand truck.You have a high school diploma or GED equivalent. A college diploma is bonus points.You are at least 18 years of age.You're organized and proficient in Google Docs and Google Sheets.You have flexibility in your schedule. You may be required to work any day of the week, across daily operating hoursAbout DoorDashAt DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.Our Commitment to Diversity and InclusionWe’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.If you need any accommodations, please inform your recruiting contact upon initial connection.Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .