Shelver

Oakville Public Library; Oakville; On-site; CAD 20,000 - 29,000; Part time

Job summary

Oakville Public Library is seeking a Shelver to support branch operations at the Sixteen Mile Branch and across Oakville. The role focuses on materials handling, shelving, and maintaining shelf organization while delivering friendly service to patrons.

You will greet customers, assist staff, and participate in daily tasks such as sorting returns, shelving, and opening/closing duties. Applicants should be currently enrolled in secondary school and be able to work days, evenings, and weekends.

Responsibilities

• Greet customers with enthusiasm and direct to staff for assistance.
• Complete materials handling workflows including emptying bins, sorting, shelving, shelf-reading and tidiness.
• Assist branch services and library operations, including item retrieval and general tidying.
• Escalate issues to designated staff or leadership as appropriate.
• Interpret OPL policies and procedures to guide operations.
• Engage in professional development to enhance job performance.
• Follow safety regulations and OPL Health & Safety Program.
• Perform other duties as assigned.

Education

Current enrollment in Secondary school

Job description

Primary Location:

System wide. Sixteen Mile Branch is the primary location however shifts will be assigned across all branch locations.

Reason for Vacancy:

Resignation

Hours:

10 hours per week with ability to work all shifts (days, evenings, and weekends)

Rate of Pay:

$17.95 hourly

Posting Status:

Open to all current OPL employees and external applicants

Oakville Public Library is seeking someone who is dedicated to service excellence, demonstrates curiosity and a learning mindset, fosters collaboration and knowledge sharing, and is a passionate advocate for literacy and innovation in public libraries.

Reporting to branch leadership, a Shelver supports collection and materials handling workflows and library operations at the Sixteen Mile Branch and system-wide.

The new Sixteen Mile branch offers a variety of work, study, collaboration and creative spaces; reading and conversation areas; children’s spaces; a teen area; programming spaces; robust print and media collections; public access computers and free Wi-Fi. With an exciting array of creative spaces, this branch will inspire and support customers to explore technology, engage with creative equipment, and build essential digital skills.

What you'll do

As a Shelver you will:

• Greet customers with enthusiasm and proactively direct customers to appropriate staff for assistance.


• Complete all materials handling workflows, including but not limited to emptying book drops or bins, sorting and shelving items, shifting materials on shelves to maintain appropriate placement and spacing, maintaining shelf organization (shelf-reading) and general tidiness of shelves and displays, and identifying and reporting issues with library materials.


• Support branch services and library operations, including but not limited to retrieving specific items on circulation or collection maintenance lists, general branch tidying tasks, and branch opening and closing duties.


• Escalate issues to designated in-charge staff, or branch or on-call leadership as appropriate.


• Accurately interpret OPL policies, procedures, and key messaging to guide library operations.


• Foster continuous learning by engaging in professional development activities and applying new knowledge and skills to enhance job performance.


• Work in compliance with the provisions of the AODA customer service standard, Occupational Health & Safety Act, the Workplace Safety and Insurance Act, other relevant health and safety legislation, and the OPL's Health & Safety Program.


• Perform other duties as assigned.

Is this a good fit for you?

• Provide excellent customer service in dynamic and busy environments, and champion the values of equitable access, curiosity, belonging, lifelong learning, intellectual freedom, and exceptional service.


• Understand OPL's collections, spaces, programs, services, and technologies.


• Proactively engage customers and connect them to staff for assistance, approaching every interaction with enthusiasm and a genuine willingness to help.


• Exercise good judgment to prioritize customer-first service and make values-based decisions.


• Sustain strong organizational and time management skills, with the ability to prioritize and multitask effectively, and perform all work with accuracy and attention to detail.


• Demonstrate strong verbal and written communication skills, with the ability to actively listen, follow written instructions, and clearly share information.


• Work independently and as part of a team through effective collaboration and strong interpersonal skills.


• Respond effectively to change, demonstrating curiosity and a learning mindset.


• Handle the physical requirements of the job including lifting library materials, reaching to place materials on shelves, pushing carts, and frequent standing, walking and bending.

Your experience and educational background:

• At minimum, current enrollment in Secondary school

Who are we?

Oakville Public Library strives to fulfil our mission of bringing together people, information, and ideas to enrich lives and build healthy communities. We are focused on exceptional customer service to meet the needs of the children, youth, adults, and seniors utilizing our physical or online services. We continue to be agile in our mandate to meet the needs of the residents of Oakville.

What's it like to work at Oakville Public Library?

It's challenging, stimulating, and hugely rewarding. Our positions offer tremendous diversity and excellent opportunities for professional growth. Every day, we commit to providing access to tangible resources and programs that inspire, encourage, and provoke thought for the residents of Oakville.

Oakville Public Library uses the Town of Oakville's recruitment software. The Town's recruitment software includes elements of artificial intelligence to assist in the screening and short-listing of qualified candidates.

The Oakville Public Library is an equal opportunity employer and is pleased to accommodate individual needs in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA) within our recruitment process upon request. If you require accommodation at any time throughout the recruitment process please contact Human Resources at [e-mail].

A Security Clearance Check will be required for all employees and volunteers of the Oakville Public Library. Successful applicants must submit the Security Check (dated within the last six months) prior to or on the first day of employment.

The Oakville Public Library endeavours to provide a safe environment for all its employees. We thank all applicants for their interest, however, only those candidates considered for an interview will be contacted.