Shelter Support Worker Powell Place / Springhouse

The Bloom Group; Vancouver; On-site; CAD 40,000 - 60,000; Full time

Job summary

A social services organization in Metro Vancouver is seeking a Shelter Support Worker to facilitate communal living for women and children in crisis. This role involves emotional support, advocacy, and adherence to harm reduction principles. Candidates must have a diploma in a relevant field and two years of experience in similar settings. Strong communication and interpersonal skills are essential. The position opens on February 12, 2025.

Qualifications

• Two years of experience supporting women/children in crisis.
• Experience in women’s advocacy or shelters is preferred.
• Self-identifying women only applicants.

Responsibilities

• Facilitate day-to-day communal living among residents.
• Provide emotional support and advocacy to women and children.
• Act in accordance with harm reduction and trauma-informed support.

Skills

Effective communication skills

Advanced interpersonal skills

Conflict resolution

Active listening

Empathy

Ability to work independently

Understanding of child welfare issues

Resilience in stressful environments

Education

Diploma in Community Social Services

Level 1 Occupational First Aid Certificate

Mandt training

Food Safe Certificate

WHMIS training

Job description

JOB SUMMARY

The Shelter Support Worker facilitates day-to-day communal living among residents of the Women and Children’s program through emotional support, information, referrals, and advocacy. The incumbent will act in accordance with The Bloom Group philosophy, providing low barrier harm reduction, trauma-informed support, and assistance to women and children in crisis.

EDUCATION / PREVIOUS WORK EXPERIENCE :

• Diploma in Community Social Services, Social Service Work, or a relevant human services field is required; an equivalent combination of education, training, and experience may be considered.
• Two years of recent related work experience supporting women and/or children in crisis within a residential setting is required. Experience in related fields such as women’s advocacy, shelters, transitional housing, or second-stage housing may also be considered.
• Level 1 Occupational First Aid Certificate is required.
• Mandt training is required.
• Food Safe Certificate is required.
• WHMIS training is required.

REQUIREMENTS :

• Gender is a bona fide occupational requirement: self-identifying women only applicants please.
• We especially encourage applications from women who reflect the diversity of the women accessing our services, including Indigenous and Racialized Women.

ABILITIES / SKILLS :

• Effective communication skills in English, both written and verbal.
• Advanced interpersonal skills including debriefing, active listening, conflict resolution, group facilitation, and problem-solving.
• Ability to contribute to a strong, inclusive, and collaborative team environment.
• Ability to work independently with high judgment and minimal supervision.
• Knowledge of child welfare and protection issues, legislation, and reporting requirements.
• Experience providing women-centered, culturally sensitive, strength-based parenting support.
• Compassion, understanding, and sensitivity in supporting women and children in crisis.
• Ability to give and receive constructive feedback.
• Commitment to ongoing learning and reflective practice.
• Understanding of issues affecting women and children in poverty, including those facing Indigenous, racialized, aging, or disabled women.
• Resilience in stressful and changing environments.
• Training or experience in conflict resolution, de-escalation, and risk assessment.
• Experience supporting individuals with mental health and substance use issues using harm reduction and trauma-informed care.
• Empathy for individuals experiencing abuse, poverty, grief, violence, mental health challenges, addictions, or living with HIV/AIDS or other life-threatening conditions.
• Physical ability to perform duties, operate related equipment, and handle industrial cleaning products.

Posted : February 12, 2025

Deadline for submission : February 19, 2025, for internal applications or until the position is filled.

OPEN TO : Internal and external applicants.

Thank you for your interest in a career with The Bloom Group.

If selected for further consideration, we will contact you shortly.

Please apply by completing and submitting the online application form, including:

• Posting Number
• Name
• First and Last Name
• Phone
• Email
• Address
• Cover Letter (max 31 MB, file named as FirstName_LastName_Cover)
• Resume (max 31 MB, file named as FirstName_LastName_Resume)