Shelter Relief Worker / Monitor

Job Posting: Shelter Relief Worker/Monitor
Hours: Flex Schedule (Range of Shifts Available 24/7) | Part-Time
Location: 316 Spruce Street South, Timmins ON
Pay: $22 per hour

Living Space is a low-barrier, non-profit emergency homelessness shelter offering 24/7 support for individuals experiencing or at risk of homelessness. Join our passionate team and help build a welcoming, supportive space focused on strengthening our entire community!

Position Summary:
The Shelter Relief Worker/Monitor position combines the responsibilities of providing shelter operations support and ensuring safety/security in the shelter environment. This role involves direct client interaction, supporting shelter programs, performing routine safety checks, and maintaining a clean, supportive space for clients. Under the direction of the Operations Manager and Team Lead, the Shelter Relief Worker/Monitor works to ensure a safe and respectful environment while supporting individuals with complex needs.

Key Responsibilities:

• Safety & Security: Monitor entrances, conduct security checks, and perform perimeter patrols. Ensure safety of clients, staff, and property.
• Client Support: Assist clients with daily needs, including meal preparation, documentation, and supporting case management activities.
• Housekeeping: Maintain cleanliness of shelter areas (e.g., sleeping areas, washrooms, laundry, and drop-in spaces).
• Crisis Intervention: Respond calmly and effectively to high-tension situations. Utilize crisis intervention and de-escalation techniques as needed.
• Cooperative Accountability: Ensure clients adhere to shelter policies and guidelines, following established best practices with a trauma-informed approach.
• Teamwork & Reporting: Work closely with the shelter team to ensure a well-managed environment and document client interactions, incidents, and daily logs.

Requirements:

• 2-year diploma in a related field (e.g., Social Service Worker) or equivalent work/life experience.
• Paid or unpaid experience working with vulnerable individuals.
• Ability to work a variety of shifts, including days, evenings, and nights.
• Familiarity with local Indigenous communities and organizations.
• Ability to speak multiple languages, including Cree, is an asset.
• Security or related experience, with additional training in Nonviolent Crisis Intervention or similar certifications considered an asset.
• Strong communication skills and ability to maintain professional and ethical boundaries.
• Vulnerable Sector Criminal Records Check is required.
• Living Space has a Vaccination Policy in place.

Core Competencies:

• Experience working in cross-cultural and trauma-informed environments.
• Analytical thinking and strong decision-making skills.
• Ability to work independently and as part of a team.
• Experience with crisis intervention and conflict resolution.
• Knowledge of homelessness, mental illness, addiction, and poverty issues.

Scheduling:
Part-Time Shifts are assigned based on business needs. Part-Time Employees must be available for a minimum of three shifts per week, with flexibility to work up to 44 hours per week.

Applications:
Submit your resume and cover letter to Human Resources via jobs@livingspacehub.org