Shelter Overnight Worker - 1 Year Term Position for Leave Coverage

Victoria Native Friendship Centre; Victoria; On-site; CAD 25,000 - 30,000; Full time

Job summary

Victoria Native Friendship Centre in Victoria, BC, seeks an Overnight Worker to support the VNFC Shelter operations, assist with setup, meals, guest welcome and inventory, and help clients access programs. Reporting to the Overnight Supervisor, this role emphasizes confidentiality and trauma-informed care.

The position requires evening, overnight, weekend hours and flexibility, with duties including safety compliance, de-escalation, and collaboration with partner agencies.

Qualifications

• Preference for past experience in Indigenous-serving organizations or homelessness services.
• Experience in providing community-based services with cultural humility and safety.

Responsibilities

• Support Shelter operations and daily tasks.
• Follow health and safety and communicable disease protocols.
• Participate in daily team check-ins and debriefs with Overnight Supervisor.
• Assist with shelter setup, meals, guest welcoming, and inventory.
• Help clients access VNFC programs and partner services.
• Drive for client pickup and/or drop-off.
• Maintain building security and cleanliness.
• Document activity per VNFC practices and assist reporting.

Skills

Indigenous communities familiarity

Communication skills

Leadership abilities

Program knowledge

Education

Cultural safety training

Tools

Microsoft Office Outlook

Job description

Summary

Working aspartof the Shelter Team, and reporting directly to the Shelter OvernightSupervisor, the Overnight Worker supports operation, daily tasks and processesof the VNFC Shelter, which provides temporary shelter for unhoused community.

Roles and Responsibilities

As an Overnight Worker, job duties include the following:

• Workwithin the parameters of health and safety, with particular regard to communicabledisease protocols as they change and adapt with new information
• Regularand consistent sanitization of surface areas in line with communicable disease protocol
• Participatein daily team check-in and debrief, transferring information to the OvernightSupervisor
• Assistin daily activities including shelter setup, food preparation, guest welcoming,and inventory
• Helpclients build connections and supports to access programming at VNFC, orthrough other partner agencies throughout the region
• Assistwith meal distribution, which at times may require assembly
• Ensurethe building is properly cleaned and secured
• Assistclients in having a successful time at VNFC by supporting them to understandthe policies of the Shelter
• Drivingfor client pickup and/or drop-off

As a member of the VNFC team, job duties include thefollowing:

• Maintain confidentiality
• Document and report activity in alignment withVNFC practices and supports internal and external reporting as required
• Attend relevant professional training andmeetings when directed

• Participate in staff development, staff meetingsand department meetings as required, including community and cultural events
• Participate in data collection and evaluationtasks as requested

Knowledge and Skills

Familiarity and experience in Indigenous Communities

• Someknowledge of Indigenous cultures and practices including from the territory inwhich the work of VNFC takes place.Ability to speak about one’s own Indigenous culture, if applicable, andany communities the (prospective) employee has previously lived in or held jobswithin.
• Knowledgeand practice of providing community-based services to Indigenous peoples usingphilosophies of cultural humility and cultural safety.

Communication Skills and Abilities

• Good written and spoken communication skillswith the ability to write electronic correspondence, and other forms ofprofessional communication.
• Ability to effectively present informationand respond to questions from clients and the general public
• Proficiency in Microsoft Office Outlook

Leadership Skills and Abilities

• Ability to work independently and be part of anintegrated community team and in partnership with a variety of agencies.
• Ability to multi-task while remaining composedand maintaining a professional attitude in high stress situations.
• Modeling professional and proactive behaviour

Program Abilities andKnowledge

• Ability to practice using philosophies ofcultural safety and humility, harm reduction, and trauma informed care.
• Knowledge and ability to work ethically andmaintain professional boundaries when working with vulnerable clients.
• Ability to spend a major portion of the workdaystanding, walking and/or sitting as well as possible bending and stretching,due to physical requirements of the work; this is a waking overnight shift
• De-escalation experience
• Understanding of how to triage and prioritizetasks

Qualifications

Education

• Recognizedcourse(s) related to position are an asset, particularly any focused oncultural safety and humility; or equivalent lived and/or professionalexperience

Work Experience

• Preferencefor past experience working in an Indigenous serving organization, services forhomelessness, addictions, or mental health, or community setting.

Licenses and/or Certificates

• ValidClass 4 unrestricted BC Driver’s license
• CleanDriver’s record
• FirstAid certification
• FoodSafe

Other

• Required to provide current vulnerable sector criminal record check
• This position requires evening, overnight, weekend, and irregular hours.