Shapiro 9E Staff Patient Care Assistant Lead BWH

Brigham and Women's Hospital; Saint John; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Personal Care Assistant to oversee daily resident care. This role includes providing leadership to PCA staff, managing shift schedules, and ensuring effective communication with residents and their families. The ideal candidate will possess strong interpersonal skills, a commitment to customer service, and the ability to work both independently and collaboratively. Join a team that values diverse perspectives and is dedicated to providing exceptional care to its residents. If you are passionate about making a difference in people's lives, this opportunity is perfect for you.

Qualifications

• 1-2 years of Medical Office/Hospital/Managed Care experience required.
• Ability to work independently and as part of a team.

Responsibilities

• Provide leadership to PCA's and assist with shift schedules.
• Maintain effective communication with residents, families, and physicians.

Skills

Customer Service

Communication Skills

Interpersonal Skills

Report Writing

Education

High School Diploma or Equivalent

Job description

Summary
Responsible for the day-to-day care of residents, which includes ADLS, IADLS, light housekeeping, and assisting residents with medications.

Does this position require Patient Care?
Yes

Essential Functions
-Provide leadership to PCA's and provides department orientation to newly hired PCA's.

-Assist Personal Care Director with shift schedules and bi-weekly payroll.

-Prepare a daily work assignment for each PCA in the absence of a supervisor and communicate pertinent information relating to resident care.

-Utilize chart-to-chart reports to communicate routine reporting to the PCA who is coming on duty.

-Assist with the new resident admission process.

-Ability to follow facility admission procedures and communicate resident admission to responsible party.

-Maintains effective working relationships and open communication with residents, family, and physicians.

-Addresses concerns regarding care and initiate corrective action if indicated.


Education
High School Diploma or Equivalent preferred
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
Medical Office/Hospital/Managed Care Experience 1-2 years required
Knowledge, Skills and Abilities
- Knowledge of principles and processes for providing customer and personal services.
- Strong communication and interpersonal skills.
- Ability to work independently and as a team.
- Ability to complete oral and written reports.

Physical Requirements

Standing Frequently (34-66%)

Walking Frequently (34-66%)

Sitting Occasionally (3-33%)

Lifting Frequently (34-66%) 35lbs+ (w/assisted device)

Carrying Frequently (34-66%) 20lbs - 35lbs

Pushing Occasionally (3-33%)

Pulling Occasionally (3-33%)

Climbing Rarely (Less than 2%)

Balancing Frequently (34-66%)

Stooping Occasionally (3-33%)

Kneeling Occasionally (3-33%)

Crouching Occasionally (3-33%)

Crawling Rarely (Less than 2%)

Reaching Frequently (34-66%)

Gross Manipulation (Handling) Frequently (34-66%)

Fine Manipulation (Fingering) Frequently (34-66%)

Feeling Constantly (67-100%)

Foot Use Rarely (Less than 2%)

Vision - Far Constantly (67-100%)

Vision - Near Constantly (67-100%)

Talking Constantly (67-100%)

Hearing Constantly (67-100%)

The Brigham and Women's Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.