SGI Motor Vehicle Licensing – Front Counter

Kitsaki Management Limited Partnership; Prince Albert; On-site; CAD 36,000 - 50,000; Full time

Job summary

Kitsaki Management Limited Partnership is seeking a Motor Vehicle Licensing/Front Counter Representative to act as the first point of contact for clients. This full-time role involves reception, motor vehicle licensing services, and administrative duties in a busy office environment. The ideal candidate will demonstrate excellent customer service, organizational skills, and proficiency in Microsoft Office.

Benefits

Performance-based variable pay opportunities

Group Insurance (health, dental, life, disability)

Retirement savings/pension plan

Career development and advancement opportunities

Paid time off

Wellness program

On-site parking

Vision care

Qualifications

• Prior experience in customer service, reception, or administration is essential.
• Strong organizational skills and ability to multitask efficiently.
• Proficiency in Microsoft Office and point-of-sale systems.

Responsibilities

• Greet clients and assist with motor vehicle licensing.
• Process driver’s licenses and verify documents.
• Manage office supplies and maintain client records.

Skills

Customer Service

Problem Solving

Organizational Skills

Attention to Detail

Education

Background in customer service or administration

Tools

Microsoft Office

Point-of-sale systems

Job description

Full job description

Position Overview:The Motor Vehicle Licensing/Front Counter Representative serves as the first point of contact for clients. This role involves reception duties, motor vehicle licensing, and administrative tasks to ensure an efficient and welcoming client experience. The ideal candidate will have excellent customer service skills, attention to detail, and the ability to multitask in a fast-paced environment.Key Responsibilities:Reception & Client Interaction:

• Greet clients professionally and address inquiries.

• Answer phone calls, emails, and provide accurate information about services.

• Maintain a welcoming and organized reception area.

Motor Vehicle Licensing Services:

• Assist clients with SGI Motor Vehicle Licensing, including registrations, renewals, and transfers.

• Process driver’s licenses, permits, and insurance in compliance with SGI regulations.

• Verify documents for accuracy and completeness.

• Collect and process payments for transactions.

Office Administration:

• Maintain and update client records.

• Manage office supplies and ensure necessary licensing materials are stocked.

• Assist with data entry, document preparation, and appointment scheduling.

• Reconcile cash transactions and prepare daily reports.

Customer Service & Problem Solving:

• Address client concerns professionally and escalate when necessary.

• Direct clients to licensed insurance brokers for further assistance.

• Stay informed on SGI Motor Vehicle Licensing regulations to assist clients accurately.

Qualifications:

• Prior experience in customer service, reception, or administration.

• Strong organizational skills and ability to multitask efficiently.

• Proficiency in Microsoft Office and point-of-sale systems.

• Excellent communication and interpersonal skills.

• Attention to detail in processing documents and handling transactions.

Preferred Qualifications:

• Knowledge of SGI Motor Vehicle Licensing regulations and systems.

• Familiarity with administrative processes in a brokerage or licensing office.

Skills & Competencies:

• Strong customer service orientation with a positive attitude.

• Problem-solving ability in a fast-paced environment.

• Dependability, punctuality, and professional demeanor.

Compensation and Benefits:

• Competitive salary .

• Performance-based variable pay opportunities.

• Group Insurance (health, dental, life, disability).

• Retirement savings/pension plan.

• Career development and advancement opportunities.

Work Environment:This is an on-site role at a busy office front desk. Occasional flexibility in working hours may be required, with standing and light lifting duties.How to Apply:Interested candidates should submit their resumes via indeed. We look forward to connecting with you!Job Type: Full-timeAdditional pay:

• Bonus pay

Benefits:

• Company pension
• Dental care
• Disability insurance
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• Vision care
• Wellness program

Schedule:

• Monday to Friday