Settlement Practitioner / Community Outreach Worker

Immigrantwelcome; Campbell River; On-site; CAD 30,000 - 60,000; Part time

Job summary

A leading organization in Campbell River seeks a part-time Settlement Practitioner / Community Outreach Worker. This role involves supporting immigrants through settlement services, community outreach, and collaboration with local organizations to promote inclusion and diversity. Ideal candidates will have strong organizational skills and a commitment to community engagement.

Qualifications

• Experience in outreach and networking with diverse populations.
• Commitment to MISA’s ethics and mission.

Responsibilities

• Provide settlement services for immigrants and newcomers.
• Develop relationships with local organizations.
• Lead the development of a Workplace Inclusion Charter.

Skills

Community engagement

Organizational skills

Communication skills

Education

Post-secondary training in administration

Tools

Microsoft Office

Job description

Settlement Practitioner / Community Outreach Worker

The Immigrant Welcome Centre in Campbell River is currently accepting applications for a part-time Settlement Practitioner / Community Outreach Worker in our Campbell River office. This position supports Campbell River and the North Island.

Who we are…

The Immigrant Welcome Centre specializes in immigration and support services to newcomers settling in Campbell River, Comox Valley, and the North Island. Also known as the Multicultural and Immigrant Services Association of North Vancouver Island (MISA), we are a registered non-profit organization established in 1992.

As an award-winning organization, The Immigrant Welcome Centre is a respected leader in immigrant services and an active proponent for the sector. We foster strategic partnerships and work to create welcoming, inclusive communities that attract and retain newcomers, making us an effective partner in the communities we serve.

Who you are…

You are a professional who values :

• Working with diverse clients
• Engaging clients effectively in individual and group settings
• Continuous learning and asking questions
• Strong computer and documentation skills
• Learning new technologies, programs, and policies
• Being self-directed with excellent organizational and critical thinking skills
• Building collaborative relationships at all levels
• Working collaboratively to achieve results with focus and flexibility

The position…

JOB TITLE : Settlement Practitioner / Community Outreach Worker

WORK LOCATION : Campbell River, Comox Valley

COMPENSATION : Hourly rate between $27 – $32 (commensurate with experience)

POSITION SUMMARY

The successful candidate will be based in Campbell River, traveling weekly to the Comox Valley. The Settlement Practitioner supports immigrants and newcomers by providing settlement services that facilitate their community integration. Responsibilities include needs assessments, support sessions, resource referrals, and navigating social programs. They also educate non-settlement agency staff about immigrant needs, contribute to program planning, stay updated on immigration policies, and ensure accurate reporting. This accounts for approximately 60% of work time.

Additional duties include community outreach to underserved areas, developing relationships with local organizations, and increasing awareness of MISA’s services (up to 20%). The role also involves leading the development and implementation of a Workplace Inclusion Charter in partnership with MISA’s Welcoming Communities Coalition, including community consultation, project planning, promoting diversity, equity, and inclusion through training and initiatives (up to 20%).

CORE COMPETENCIES

• Personal credibility and accountability
• Self-direction
• Planning, prioritizing, organizing, and coordinating
• Teamwork and leadership
• Community engagement and inclusion

KEY DUTIES AND RESPONSIBILITIES

Intake

• Identify and connect with immigrants and newcomers regarding MISA services

Access to Services

• Support eligible clients unable to succeed independently
• Coordinate with Settlement staff for client needs
• Engage clients in a client-centered process
• Ensure support continuity
• Share information with staff and report trends
• Follow FOIPA guidelines and organizational policies

Program Management Support

• Ensure program delivery meets funder requirements
• Assess community needs regularly
• Identify service gaps and develop solutions

Outreach and Networking

• Build relationships with local organizations
• Develop outreach strategies for underserved populations
• Represent MISA at community events

Record Keeping & Service Support

• Maintain confidential client records
• Participate in meetings and professional development

Workplace Inclusion Charter & Community Engagement

• Lead development of the Workplace Inclusion Charter
• Create project plans and manage execution
• Facilitate community consultations
• Develop monitoring tools and promote diversity initiatives

QUALIFICATIONS

• Post-secondary training in administration, community development, or related field, or equivalent experience
• Valid BC driver’s license and transportation
• Satisfactory criminal record check
• Commitment to MISA’s ethics and mission

Preferred Skills and Attributes include experience in outreach, networking, working with diverse populations, organizational and communication skills, proficiency in Microsoft Office, understanding of DEI and anti-racism, and project management experience.

Other duties may be assigned, and work outside normal hours or off-site may be required.

How to apply…

Include a cover letter and resume detailing your fit and motivation. Submit to [emailprotected] . We do not accept phone calls. Only shortlisted candidates will be contacted. Good luck!

Upload your resume (doc or pdf - 4MB max)

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