Services Lead, Stores - Full Time

Sephora; Saskatoon; On-site; CAD 40,000 - 55,000; Full time

Job summary

Join a leading company in the beauty industry as a Services Lead in Saskatoon, where you will support all departments on the sales floor and lead a passionate team. Enjoy competitive medical benefits, paid vacations, and investment in your career development. If you’re client-focused, possess strong problem-solving skills, and have a talent for influencing and engaging with teams, this role is ideal for you.

Benefits

Comprehensive medical & dental benefits

Paid vacation

Competitive bonus structure

Investment in training

Qualifications

• 1-3 years of experience in a similar role or equivalent internal experience.
• Demonstrate strong client service skills.
• Ability to influence peers.

Responsibilities

• Support departments on the sales floor within the store.
• Ensure Beauty Advisors execute Sephora's selling techniques.
• Act as the Manager on Duty.

Skills

Client Service Skills

Time Management

Problem Solving

Influence and Feedback

Job description

Job ID: 269682

Store Name/Number: SK-Midtown Saskatoon (0560)

Address: 201 1 Avenue South, Saskatoon, SK S7K 1J9, Canada (CA)

Full Time/Part Time: Full Time

Position Type: Regular

You’ll love working here…

As Services Lead, Stores - Full Time, you will support all departments on the sales floor within a specific Sephora location. Departments include Colour, Skincare, Sephora Collection, Fragrance, or a combination of these. You will ensure all team members execute Sephora’s selling model and provide outstanding client service to meet and exceed company objectives. Your responsibilities include:

1. Sales Experience: Ensure all Beauty Advisors properly execute Sephora’s selling techniques. Monitor the store’s sales performance and identify opportunities, aligning team members with goals.
2. Visual Merchandising: Support the Operations team by maintaining merchandising concepts and visuals on the sales floor within company standards. Keep the sales floor attractive and update displays as needed.
3. Passionate about Clients: Act as the Manager on Duty regularly. Engage with staff and clients on the sales floor whenever possible.
4. Entrepreneurial Spirit: Understand the store’s sales performance and business opportunities. Manage zone staffing to support client needs.
5. Talent Champion: Participate in interviewing process for the team as needed.
6. Employee Engagement: Demonstrate Sephora values: Passion for Client Service, Innovation, Expertise, Work-Life Balance, Respect for All, Teamwork, & Initiative.

We’d love to hear from you if…

• You have 1-3 years of experience in a similar role or equivalent internal experience.
• You can influence peers and provide constructive feedback.
• You demonstrate strong client service skills.
• You have effective time management and problem-solving skills.

While at Sephora, you’ll enjoy…

• The people: Work with industry’s best talent – people you can be proud to work with.
• The perks: Comprehensive medical & dental benefits, paid vacation, and a competitive bonus structure.
• The education: Investment in training, including product knowledge and personalized career development to help you achieve your goals.