Services Consulting Manager

Ceridian HCM, Inc; Canada; Remote; CAD 125,000 - 150,000; Full time

Job summary

A leading HCM company is seeking a Senior Consulting Manager to lead a remote team. Responsibilities include strategy for project staffing, management of resources, and promoting best practices in consulting. Candidates should have substantial experience in HCM environments and proven management capabilities. The role supports remote work across Canada and the U.S., offering competitive benefits and a commitment to personal growth.

Benefits

Comprehensive wellness initiatives

Professional growth opportunities

Volunteer days with community impact

Qualifications

• 3+ years in an HCM environment.
• 6+ years in professional services consulting with management experience.
• Experience managing people and resources is essential.

Responsibilities

• Work with Project Managers to strategize staffing plans.
• Control planning, staffing, budgeting for projects.
• Coach and develop a diverse remote team.
• Lead initiatives to enhance practice excellence.
• Determine resources for effective execution of initiatives.

Skills

Management experience within an SAAS environment

Understanding of resources for career development

Ability to gain trust and influence decisions

Natural curiosity and drive to solve challenges

Education

Bachelor's degree in Human Resources, Business, or related field

Job description

Posted Thursday, August 7, 2025 at 4:00 AM | Expires Thursday, October 9, 2025 at 3:59 AM

Dayforce is a global human capital management (HCM) company headquartered in Toronto, Ontario, and Minneapolis, Minnesota, with operations across North America, Europe, Middle East, Africa (EMEA), and the Asia Pacific Japan (APJ) region.

Our award-winning Cloud HCM platform offers a unified solution database and continuous calculation engine, driving efficiency, productivity and compliance for the global workforce.

Our brand prom ise - Makes Work Life Better - Reflec ts our commitment to employees, customers, partners and communities globally.

Location:Work is what you do, not where you go. For this role, we are open to remote work and can hire anywhere in the United States or Canada

About the opportunity
The Services Group provides dedicated and continuous remote yet hands-on consulting. Our team helps clients achieve a positive go-live experience by monitoring the project and aligning it with everyone's primary goal – using Dayforce effectively and near-effortlessly from day one. Comprised of consultants working independently on client projects around the world, our Services group is connected by a sense of camaraderie, we are grounded in a sense of belonging and an amazing remote-work culture.

As a result of our powerful trajectory and strategic organizational restructuring, we are adding a Senior Consulting Manager to guide a team of senior consulting professionals, provide thorough leadership, and act as an advocate. You will spearhead resourcing optimization and the processes we need to efficiently staff our projects, grow our people, and run the business.

You are an experienced manager with an opportunity to grow and nurture a team by taking on true leadership and guidance responsibilities You want to apply your expertise as a leader to optimize resourcing and career development and introduce best practices.

What you’ll get to do

• You will work in partnership with Project Managers, Resource Management, and Services Sales to strategize on staffing plans for customer projects and position appropriate consultants for customer engagements.
• You will have overall control of planning, staffing, budgeting, managing expense priorities, and recommending and implementing changes
• You will coach and develop a diverse workforce, managing a remote team, instilling a commitment to quality and excellence, encouraging collaboration, and providing clear direction on meeting project goals. You will actively listen to what others say, giving them space and a chance to be heard.
• You will lead initiatives to hone our practice excellence, including product and implementation expertise, as well as recruitment, onboarding, and career development.
• You will determine the right resources to effectively execute human resources or development initiatives, providing clear direction, predicting issues, and determining if a change in approach or corrective action is needed to accomplish goals.
• You will lead a team to exceed customer expectations and incorporate customer service into messages within the team and actions with other parts of the organization.

Skills and experience we value

• Bachelor's degree in Human Resources, Business, Communications, Computer Science, or a related field
• Management experience within an SAAS environment
• 3+ years in an HCM environment
• 6+ years in professional services consulting and experience managing people and resources, building an environment where individuals can grow, learn, and thrive
• A unique set of experiences, perspectives, and insights to the role that will guide your work and you want to make an impact on the present and future of a company
• An understanding of the resources needed for people to build their careers at an organization over the short and long term
• The natural curiosity and the drive to solve challenges
• Ability to gain trust, influence decisions, inspire teams, and work with stakeholders at any level
• Experience using different tools to make connections and nurture open communication

What’s in it for you

Dayforce is fueled by the diversity of our talented employees. We are an equal opportunity employer and consider and embrace ALL individuals and what makes them unique. We believe our employees should be happy and healthy, with peace of mind and a sense of fulfillment.

We encourage individuals to apply based on their passions.

Dayforce encourages personal and professional growth. We offer excellent time away from work programs, comprehensive wellness initiatives and recognition through competitive pay and benefits.

With a commitment to community impact, including volunteer days and our charity, Dayforce Cares we provide opportunities for you to thrive both in your career and personal life. Our focus is not just on your job but on supporting you to be the best version of yourself.

About the Salary Ranges

Please note that the salary range mentioned in this job description should serve simply as a guide. The final compensation offered may vary based on a variety of factors, including bonuses and/or incentives, or a candidate’s experience, skills, budget and location. Our company is committed to providing a fair, equitable, and competitive package that reflects the value an individual brings to the organization.

Proficiency in English is required for this position as this role will regularly interact with English-speaking stakeholders, co-workers, managers and/or clients across the world. Further, our back office support teams, including but not limited to Human Resources, are primarily English speaking. Employees need to be able to communicate with these departments in English to appropriately administer their business relationship. Due to the significant high volume of interactions with these English-speaking co-workers, managers, stakeholders and/or clients, which is inherent to this position, it is not possible to reorganize the company's activities to avoid this requirement.

Fraudulent Recruiting

Beware of fraudulent recruiting. Legitimate Dayforce contacts will use an @dayforce.com email address. We do not request money, checks, equipment orders, or sensitive personal data during the recruitment process. If you have been asked for any of the above, or believe you have been contacted by someone posing as a Dayforce employee, please refer to our fraudulent recruiting statement found here: https://www.dayforce.com/be-aware-of-recruiting-fraud