ServiceNow Project Manager

Fujitsu; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading technology company in Vancouver is seeking a motivated Project Manager to oversee ServiceNow initiatives. You will manage the full lifecycle of implementation projects, lead diverse teams, and ensure projects align with client objectives. Ideal candidates have a strong project management background with relevant certifications and experience, and possess excellent organizational and communication skills. This role offers competitive benefits and a flexible work environment.

Benefits

Competitive salary

Generous benefits

Ongoing learning opportunities

Flexible work environment

Culture of innovation

Qualifications

• A minimum of 4-6 years of experience in project management.
• Strong knowledge of project management principles and tools.
• Experience in managing end-to-end IT service management projects.

Responsibilities

• Manage the full lifecycle of the ServiceNow implementation project.
• Develop detailed project plans, including scope and timelines.
• Lead and motivate project teams ensuring effective collaboration.

Skills

Project management

ServiceNow implementation

Agile methodologies

Waterfall methodologies

Client relationship management

Education

Bachelor's degree in IT, Business, or related field

Project Management Professional (PMP)

Certified Scrum Master (CSM)

Tools

ServiceNow

ITIL

Job description

Role and Accountabilities

Role and Accountabilities:

This opportunity will suit amotivated Project Manager with a demonstratedrecord of leading ServiceNow initiatives and successfully building client relationships and contributing to account growth and health.

The successful candidate(s) will be responsible for, but not limited to, the following duties:

• Manage the full lifecycle of the ServiceNow implementation project, from initial planning and design to deployment and post-implementation support.
• Develop detailed project plans, including scope, timelines, resource allocation, and budget management.
• Lead and motivate project teams, ensuring effective collaboration and communication across various departments and technical disciplines.
• Implement project management best practices, utilizing both Agile and Waterfall methodologies as appropriate.
• Proactively identify project risks and issues, developing and implementing effective mitigation strategies.
• Ensure that the project meets all quality standards and aligns with the client’s business objectives and IT strategy.

Qualifications

Skills and Experience Requirements:

• Bachelor’s degree in IT, Business, or a related field.
• Professional certifications such as Project Management Professional (PMP), Certified Scrum Master (CSM), and ServiceNow certifications are preferred.
• A minimum of 4-6 years of experience in project management, with specific experience in managing ServiceNow implementations.
• Strong knowledge of project management principles, methodologies, and tools.
• Experience in managing end-to-end IT service management projects, including system migrations and integrations.
• Excellent organizational, communication, and leadership skills, with the ability to handle multiple tasks simultaneously under tight deadlines.
• Familiarity with ITIL processes and a solid understanding of IT infrastructure and operations.

Preferred

• Excellent analytical and problem-solving skills
• Excellent verbal and written communication skills
• Strong presentation development and Customer Presentation skills
• Successful teamwork experience & demonstrated leadership abilities.

Fujitsu Right Now

There's never been a more exciting time to work at Fujitsu - we are currently going through an unprecedented period of transformation and growth, adapting to what the world around us now demands. This transformation builds on our long-standing heritage of being the trusted technology partner of choice for many and will ensure that we continue to work intimately with both existing and new customers. Our focus now is ensuring we address the challenges of those customers in today’s FAST IT and digitally focused technology landscape. SaaS and ServiceNow are a big part of this focus for us.

What we offer

• The opportunity to architect, design and build ServiceNow solutions to multiple sectors both with our existing client base and new customers
• Unrivalled investment and training in you and your career
• Stimulating environment offering ongoing learning opportunities
• Culture of innovation and inspiration
• Competitive salary and generous benefits
• A very flexible and creative environment for everyone