ServiceNow Business Analyst

TEEMA; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

TEEMA is seeking a ServiceNow Business Analyst to collaborate with business units, aligning technology solutions to strategic objectives. The role requires extensive experience in ServiceNow and hands-on experience with Flow Designer, along with the ability to support complex business processes across various functions. This is a key position within a dynamic environment aimed at driving innovative IT solutions.

Qualifications

• 5 plus years of experience in ServiceNow.
• Minimum 4 plus years overall IT experience.
• Hands-on experience with Flow Designer and Scoped Application.

Responsibilities

• Work with business partners to align technology solutions with business strategies.
• Coordinate the collection, analysis, and documentation of future business requirements.
• Support complex business processes, integrating solutions across functions.

Skills

ServiceNow

Flow Designer

Scoped Application

ITOM

ITSM

Education

ServiceNow Administration and Implementation certification

Job description

Job Title:ServiceNow Business Analyst
Job ID:80424
Location:Toronto, Ontario

What you will be doing:

• Work with business partners within one or more business unit to align technology solutions with business strategies.

• Demonstrate an in-depth knowledge of a business area in the context of the business client unit to identify and communicate how IT solutions can strategically assist and support.

• Supports one or more highly complex business processes, requiring design or integration of technical solutions that may cross multiple functions of the business.

• Serve as a project team member or team lead.

• Responsible for coordinating the collection, analysis and documentation of future business requirements.

• Align IT resources and processes to meet the client organization needs, as well as the design of enterprise solutions.

What you must have:

• 5 plus years of experience in ServiceNow (Must)

• Minimum 4 plus years overall IT experience (Must)

• Hands on experience with Flow Designer and Scoped Application

• Must has experience on ITOM and ITSM Development.

• Preferred experience on ITSM ITOM (CMDB)
  ServiceNow Administration and Implementation certification (Preferred)

For more information about TEEMA and to consider other career opportunities, please visit our website atwww.teemagroup.com