ServiceNow Business Analyst

TrekRecruit LLC; Halifax; Hybrid; CAD 80,000 - 100,000; Full time

Job summary

A recruitment firm based in Canada is seeking a ServiceNow Business Analyst with over 5 years of experience in ServiceNow. The role involves aligning technology solutions with business strategies and requires hands-on experience with Flow Designer and Scoped Application. Strong skills in Agile methodologies and SQL are essential. This position is full-time and offers a hybrid work model.

Qualifications

• 5+ years of experience in ServiceNow (Must).
• Minimum 4+ years overall IT experience (Must).
• Hands-on experience with Flow Designer and Scoped Application.

Responsibilities

• Work with business partners to align technology solutions with strategies.
• Coordinate the collection analysis and documentation of future business requirements.
• Support complex business processes requiring technical solution integration.

Skills

SQL

Agile

Business Analysis

Visio

Waterfall

Business Process Modeling

Requirements Gathering

User Acceptance Testing

Business requirements

SDLC

Systems Analysis

Data Analysis Skills

Education

ServiceNow Administration and Implementation certification

Job description

Overview

Job title : ServiceNow Business Analyst

Location : HalifaxNS Canada (Hybrid)

Duration : 12 Months

Tax terms : C2C

Job Description

• Work with business partners within one or more business unit to align technology solutions with business strategies. Demonstrate an in-depth knowledge of a business area in the context of the business client unit to identify and communicate how IT solutions can strategically assist and support. Supports one or more highly complex business processes requiring design or integration of technical solutions that may cross multiple functions of the business. Serve as a project team member or team lead. Responsible for coordinating the collection analysis and documentation of future business requirements. Align IT resources and processes to meet the client organization needs as well as the design of enterprise solutions.
• 5 plus years of experience in ServiceNow (Must)
• Minimum 4plus years overall IT experience (Must)
• Hands on experience with Flow Designer and Scoped Application Must has experience on ITOM and ITSM Development. Preferred experience on ITSM ITOM / (CMDB)
• ServiceNow Administration and Implementation certification (Preferred)

Mandatory Skills

• ServiceNow Certified (CSA or CIS)
• Automated testing
• ServiceNow test management
• ServiceNow custom applications and testing
• Agile SaFe DevOps or ITIL

Key Skills

SQL,Agile,Business Analysis,Visio,Waterfall,Business Process Modeling,Requirements Gathering,User Acceptance Testing,Business requirements,SDLC,Systems Analysis,Data Analysis Skills

Employment Details

Employment Type : Full-time

Experience : years

Vacancy : 1