Service Writer

Vertex Resource Group; Dawson Creek; On-site; CAD 60,000 - 80,000; Full time

Job summary

Vertex Resource Group Ltd. is seeking a Service Writer for their Dawson Creek location. The ideal candidate will have experience in the Heavy-Duty Fleet sector, with strong communication and problem-solving skills. The role involves managing repair schedules, daily reporting, and inventory management, in a dynamic, fast-paced environment where safety and community well-being are prioritized.

Benefits

Competitive Wages

Extended Health Benefits

Dental Coverage

Vision Care and Glasses Coverage

Disability Insurance

Life Insurance

Safety Ticket Program Reimbursement

Advancement Opportunities

Qualifications

• Minimum 2 years’ experience as a Service Writer or Apprentice HD Technician.
• Knowledge of the Heavy-Duty Trucking industry.
• Thrives in a fast-paced environment.

Responsibilities

• Provide daily workflow reporting to the Service Team & Dispatchers.
• Book in trucks and trailers for repair schedules.
• Manage and track truck and trailer safeties.

Skills

Excellent communication skills

Problem solving

Ability to work in a fast-paced environment

Tools

Microsoft Office Suite

Job description

Vertex is currently accepting applications for a Service Writer to work out of our Dawson Creek location. The successful candidate must be experienced working with parts and maintenance for a Heavy-Duty Fleet.

BENEFITS OF WORKING ON THE VERTEX TEAM

• Competitive Wages
• Extended Health Benefits
• Dental Coverage
• Vision Care and Glasses Coverage
• Disability Insurance
• Life Insurance
• A Safe Working Environment
• Safety Ticket Program Reimbursement
• Select PPE Provided
• Advancement Opportunities

CANDIDATE QUALIFICATIONS

• Minimum 2 years’ experience in a Service Writer position or as an Apprentice HD Technician
• Knowledge of the Heavy-Duty Trucking industry an asset
• Experience with Microsoft Office Suite
• Excellent communication skills and ability to interact positively with others.
• Enjoys a fast-paced environment.
• Thrives in an atmosphere that requires problem solving.
• Enjoys taking charge of a situation.

RESPONSIBILITIES

• Provide daily workflow reporting and actionable items to the Service Team & Dispatchers
• Book in trucks, trailers and other equipment for repair schedule
• Communicate and keep up to date with their job repair status at appropriate intervals
• Assist in managing and completing mechanics timesheets in a timely manner
• Opening and closing work orders
• Provide estimates and quoting repair work
• Create PO numbers
• Manage and track monthly truck and trailer safeties: CVIP’s, VK’s and 5-year inspections
• Count inventory and manage consumables
• Meet deadlines for work orders to be entered and approved for payroll and accounting
• Order and pick up parts and materials needed for repair
• Perform other related duties as well as administrative tasks when required oras directed by the manager.
  

APPLY NOW

With a track record of success, Vertex provides a fast-paced environment where people thrive. We recognize that each member brings a valuable skill set to the Vertex team and we make health, safety and community well-being a priority by supporting numerous endeavors at each of our locations across North America.

At Vertex, we value teamwork through collaboration and provide support across the entire organization.If you think you have what it takes to play for the Vertex team, please apply.

*We would like to thank all applicants for their interest in this position, however only those selected for interviews will be contacted*