Service Technician, Vancouver Island (Victoria / Nanaimo)

Securitas Technology Canada; Victoria; On-site; CAD 55,000 - 60,000; Full time

Job summary

Join a leading systems integrator as a Service Technician on Vancouver Island, responsible for repairs of security systems and customer service. Must possess a valid training certificate in security systems and have 3 years of experience in the field. Enjoy full benefits and opportunities for career growth from day one.

Benefits

Full Benefits as of Day 1

Retirement Plans as of Day 1

Paid vacation and holidays

Educational Assistance

Company Training Program

Exceptional growth opportunities

Qualifications

• At least 3 years of recent experience in electronic security.
• Proficient with Lenel, AMAG, Avigilon, Milestone, Genetec, C-Cure, Alarm.com.

Responsibilities

• Carry out repairs to faulty security systems.
• Produce a report on service calls made.
• Ensure follow-up of customer service according to policies.

Skills

Customer Service

Repair and Installation

Communication

Education

Valid training certificate in one or more security systems

Job description

Join to apply for the Service Technician, Vancouver Island (Victoria / Nanaimo) role at Securitas Technology Canada.

1 week ago Be among the first 25 applicants

Securitas Technology Canada is a division of Securitas AB, the largest protective services provider in the world with over 370,000+ Securitas Heroes across the globe.

Securitas Technology Canada offers a full portfolio of video, access, intrusion, fire, and integrated systems and services. As a leading systems integrator and alarm monitoring company, we deliver the STC Difference, serving numerous long-term clients with solutions that protect their people, customers, and assets.

This role must be part of the United Steelworkers UNION

• Carry out repairs to faulty security systems
• Follow up on service calls in order of priority according to importance
• Carry out repairs to defective systems assigned to you according to company norms and standards
• Ensure that the correct recommendations for use are passed on to customers
• Ensure follow-up of customer service according to company policies and procedures
• Transmit usage recommendations to customers
• Provide the best service to the customer in compliance with company policies and procedures
• Produce a report on service calls made

MUST have a valid training certificate in one or more of the following products: Lenel, AMAG, Avigilon, Milestone, Genetec, C-Cure, Alarm.com.

MUST have at least 3 years of recent experience working as a field service or installation technician at an electronic security company.

This role must be part of the United Steelworkers UNION

• Full Benefits as of Day 1
• Retirement Plans as of Day 1
• Paid vacation and holidays
• Educational Assistance
• Company Training Program
• Exceptional growth opportunities

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology, Security and Investigations

Location: Victoria, British Columbia, Canada

Salary Range: CA$55,000.00-CA$60,000.00