Service Technician - SC

Atmosphere Ltd.; Edmonton; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading company in sporting goods seeks a Service Shop Technician who excels at customer interaction and hands-on repairs. You will be responsible for maintaining sporting equipment, ensuring safety, and providing excellent service to customers. Join a collaborative team dedicated to fostering a diverse and inclusive environment, where your contributions are valued and rewarded.

Benefits

Company discount programs

Flexible schedules

Qualifications

• Minimum 6 months of previous work experience in a bike shop.
• Some, Intermediate, or Advanced experience working on repairing and servicing bikes, skis, or snowboards.

Responsibilities

• Assembling/disassembling different types of bicycles.
• Delivering exceptional customer experience to support team performance targets.
• Handling cash & credit transactions.

Skills

Customer Service

Bicycle Repair

Mechanical Skills

Education

High School education

Job description

As a Service Shop Technician, you’re as good with people as you are with your hands. It’s your job to interact with customers, assess their needs, and then set up, repair, and maintain their sporting equipment. In helping athletes get back to living "The Power of Sport," all safety measures will be taken to ensure their equipment is serviced to the manufacturer’s specifications.

Key Responsibilities

1. Assembling/disassembling different types of bicycles
2. Wheel building, wheel truing, tire changing
3. Changing brakes, brake and shift levers, cables
4. Delivering exceptional customer experience to support your team in achieving performance targets
5. Completing all training, learning products, and sharing knowledge
6. Participating in general store upkeep including restocking, seasonal changeover, inventory, pricing, and signing
7. Handling cash & credit transactions

Required Skills and Knowledge

• Minimum 6 months of previous work experience in a bike shop
• Some, Intermediate, or Advanced experience working on repairing and servicing bikes, skis, or snowboards
• Previous bike building experience
• High School education

Experience Level

• Entry
• Intermediate
• Advanced

Compensation

At Canadian Tire Group of Companies, we believe in fostering an environment of transparency. Your contributions are recognized, valued, and fairly rewarded. Salary is determined based on factors including individual experience, store volume, location, and other role-specific requirements. Beyond a competitive hourly rate, you'll enjoy our company discount programs, flexible schedules, and additional perks.

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About Us

At Sport Chek, we want to find what moves you and help build your career from there. As Canada’s destination for footwear, apparel, and sporting goods, we believe sport and activity can help shape your style, relationships, and mind. Join our collaborative network of like-minded individuals across the Canadian Tire family of companies, serving customers coast-to-coast. There’s a place for you here.

Our Commitment to Diversity, Inclusion, and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion, and equity are embedded in everything we do. We aim to treat everyone with dignity and respect, regardless of religion, nationality, gender, race, age, ability, language, sexual orientation, or identity. Our purpose is to help make life in Canada better.

Accommodations

We believe inclusion is essential. We welcome candidates from equity-seeking groups such as racialized individuals, Indigenous peoples, 2SLGBTQIA+ community members, women, and people with disabilities. If you require accommodations during the application or interview process, please inform us when contacted, and we will work with you to meet your needs.