Service Technician - Red Deer

Stream-Flo Industries Ltd.; Red Deer; On-site; CAD 80,000 - 150,000; Full time

Benefits offered by this job

Living allowances

Safety gear reimbursements

RSP program

On the job training

Comprehensive benefits

Employee assistance program

Scholarship program

Service recognition

Job summary

Stream-Flo Industries Ltd. in Red Deer, Alberta, is hiring a Service Technician to join local teams. The role covers product installation, field support and maintenance, equipment repair, and managing customer property and rentals.

You will travel to branches for training, ensure safe operations, maintain service records, and support sales and customer relations. Preferred candidates have a high school diploma, 1–3 years' related experience or mechanical aptitude, and a valid driver's license;

Qualifications

• Proven customer service and problem-solving skills.
• Self-motivated with ability to work independently.
• Willingness to travel for field work.
• Strong work ethic and commitment to safety.
• Experience with field service is a plus.

Responsibilities

• Execute field service requirements such as installation and maintenance of wellheads while providing exceptional customer service.
• Maintain assigned service unit, including tools and spare components.
• Deliver, assemble, test, and paint wellhead assemblies.
• Provide customer property repair as required.
• Ensure that in-depth service records and reports are maintained.
• Provide support to sales and customer relations activities as required.
• Travel to other branches to acquire training and provide assistance to field site locations.
• Perform other related duties such as shop and vehicle maintenance as necessary.

Skills

Customer service

Problem solving

Team player

Independent work

Safety minded

Education

High School Diploma

Job description

We are growing! We are looking for local Red Deer and area residents to join our team!

We offer:

Salary: $80,000 to $150,000 per year (with overtime hours)

Permanent, Full-time * Guaranteed Hours * Competitive Wages * Living Allowances (where applicable) * Safety Gear Reimbursements * RSP Program * On the Job Training * Service Recognition * Scholarship Programs * Employee and Family Assistance Programs * Comprehensive Benefits Program and more!

We currently have an opening for the following:

Service Technician

Our Service Technicians are responsible for product installation, field support and maintenance, equipment repair, customer property management and equipment rentals.

Key position functions include:

• Execute field service requirements such as installation and maintenance of wellheads while providing exceptional customer service and representing the Company in a positive manner.
• Maintain assigned service unit, including tools and spare component requirements.
• Deliver, assemble, test, and paint wellhead assemblies.
• Provide customer property repair as required.
• Ensure that in-depth service records and reports are maintained.
• Provide support to sales and customer relations activities as required.
• Strong commitment to workplace Health and Safety by conducting all operations in a safe manner and following all Company procedures and HSE policies.
• Travel to other branches to acquire training and provide assistance to field site locations is required.
• Perform other related duties such as shop and vehicle maintenance as necessary.

Preferred candidates will possess a combination of the following:

• High School Diploma.
• 1 to 3 years of industry related experience is preferred. Will consider and train those who have mechanical abilities and aptitude.
• Service oriented with strong customer service and problem solving skills.
• Strong work ethic and a demonstrated commitment to safety.
• Self-motivated, able to work independently without direct supervision and as part of a team.
• Sound judgement and decision-making skills.
• Valid Class 1, 3 or 5 driver’s license; must be able to provide a current driver’s abstract.
• Willingness to travel.
• The following types of experience are considered assets:
  • Knowledge of wellhead products and energy industry.
  • H2S, Fall Arrest, First Aid and CSO Training.
  • Thermal wellhead experience.
  • Folding Boom Truck Crane – 22 tonnes and under ticketed crane, CraneSafe or equivalent certification an asset.

In order to meet customer site access safety requirements, applicants must participate in an alcohol and drug test and show compliance with Stream-Flo’s Alcohol and Drug Policy before being considered eligible for hire.

Stream-Flo Industries Ltd. is a privately owned and operated Canadian manufacturer of wellhead, production gate valve and check valve equipment. Since our inception in 1962, we have become a recognized leader for our superior technology, innovative designs and top quality products.