Service Technician - Ottawa

JELD-WEN, Inc.; Ottawa; On-site; CAD 45,000 - 65,000; Full time

Job summary

Join JELD-WEN, a leading company in the construction and renovation sector, as a Field Service Technician in Ottawa. This role involves providing top-notch service by repairing and replacing window and door products for customers. Candidates will benefit from competitive compensation, health and retirement benefits, and a supportive work environment focused on professional growth.

Benefits

Health benefits

Retirement program

Competitive compensation

Qualifications

• Experience in service work for window and door products.
• Ability to maintain service vehicle and tools in proper working order.
• Capability to provide complete reports from service or inspection jobs.

Responsibilities

• Inspect and repair window and door products as needed.
• Operate company service vehicle in a safe manner.
• Manage warehouse inventory and parts deliveries.

Skills

Knowledge of window and door installation and repair practices

Inspection skills

Customer service

Tools

Company service vehicle

Tools for repair and maintenance

Job description

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JELD-WEN is currently seeking a Service Technician - Ottawa to join our growing team.

Become a member of our Customer Care team by applying for the position of Field Service Technician. JELD-WEN Windows and Doors offer a competitive compensation package complete with health and retirement benefits. As a Field Service Technician, you would be part of the Customer Care team of JELD-WEN and report to the Field Service Manager.

The position is centered on providing exceptional service to our Dealers, Home Builders, Contractors, and their customers, by repairing or replacing window and door products as required. You will be part of a dynamic team of individuals committed to providing an exceptional service to our customers.

The typical duties and competencies for the Field Service Technician would include :

Knowledge of window and door installation and repair practices

Be able to accurately inspect JELD-WEN window and door products to find root causes of service issue

Perform service work on various products

Clean up service site

Operate company service vehicle in a safe and considerate manner

Maintain service vehicle in proper and safe working order

Maintain tools in proper working order

Maintain warehouse inventory and manage parts delivery and return / discard

Provide complete reports from service or inspection jobs

Communicate and document changed or cancelled appointments

Identify and report reoccurring problems or issues such as product defects or process issues

JELD-WEN Windows & Doors is an equal opportunity employer and offers equitable wage and benefit packages to qualified applicants.

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About JELD-WEN Holding, Inc.

JELD-WEN Holding, Inc. (NYSE : JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN worldwide, LaCantina and VPI in North America, and Swedoor and DANA in Europe. For more information, visit corporate.JELD-WEN.com or follow LinkedIn .

JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and / or retaliation based on individuals’ physical traits, beliefs, and / or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

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Service Technician Ottawa • Ottawa, ON, Canada