Service Technician - Ottawa

JELD-WEN; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading door and window manufacturer in Ottawa is seeking a Service Technician to join their Customer Care team. In this role, you will be responsible for providing exceptional service to various customers by repairing and replacing products. The ideal candidate should have knowledge of installation and repair practices, strong inspection skills, and the ability to maintain service vehicles and tools. Competitive compensation and benefits are offered.

Benefits

Competitive compensation

Health and retirement benefits

Qualifications

• Ability to perform service work on various products.
• Maintain service vehicle in proper and safe working order.
• Communicate and document changes or cancellations.

Responsibilities

• Provide exceptional service to dealers and contractors.
• Repair or replace window and door products.
• Clean up service site and maintain tools.

Skills

Knowledge of window and door installation

Accurate inspection skills

Problem identification and reporting

Job description

Service Technician - Ottawa

Date : Jul 3, 2025

Location : Ottawa, CA, K1V 8B9

Company : Jeld-Wen Inc.

JELD-WEN is currently seeking a Service Technician - Ottawa to join our growing team.

Become a member of our Customer Care team by applying for the position of Field Service Technician. JELD-WEN Windows and Doors offer a competitive compensation package complete with health and retirement benefits. As a Field Service Technician, you would be part of the Customer Care team of JELD-WEN and report to the Field Service Manager.

The position is centered on providing exceptional service to our Dealers, Home Builders, Contractors, and their customers, by repairing or replacing window and door products as required. You will be part of a dynamic team of individuals committed to providing an exceptional service to our customers.

The typical duties and competencies for the Field Service Technician would include :

Knowledge of window and door installation and repair practices

Be able to accurately inspect JELD-WEN window and door products to find root causes of service issue

Perform service work on various products

Clean up service site

Operate company service vehicle in a safe and considerate manner

Maintain service vehicle in proper and safe working order

Maintain tools in proper working order

Maintain warehouse inventory and manage parts delivery and return / discard

Provide complete reports from service or inspection jobs

Communicate and document changed or cancelled appointments

Identify and report reoccurring problems or issues such as product defects or process issues

JELD-WEN Windows & Doors is an equal opportunity employer and offers equitable wage and benefit packages to qualified applicants.

LI-RM1

About JELD-WEN Holding, Inc.

JELD-WEN Holding, Inc. (NYSE : JELD) is a leading global designer, manufacturer and distributor of high-performance interior and exterior doors, windows, and related building products serving the new construction and repair and remodeling sectors. Based in Charlotte, North Carolina, the company operates across North America and Europe. Our associates are dedicated to bringing beauty and security to the spaces that touch our lives through our market-leading product brands across the world. The JELD-WEN family of brands includes JELD-WEN worldwide, LaCantina and VPI in North America, and Swedoor and DANA in Europe. For more information, visit or follow .

JELD-WEN has been named by Forbes as one of ‘America’s Best Employers’ and by Newsweek as one of the ‘World’s Most Trustworthy Companies’.

What We Offer

Investing in People is one of our Core Values, we strive to attract & retain great people! As such, JELD-WEN offers competitive compensation & benefits packages. As a global organization, specific benefits may vary, however typically including medical & dental, retirement program, etc.

JELD-WEN is an equal employment opportunity employer and does not tolerate discrimination, harassment, and / or retaliation based on individuals’ physical traits, beliefs, and / or other characteristics that are protected under applicable laws.

JELD-WEN does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.