service technician, office equipment

Top Office Products; Brockville; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading office equipment company in Brockville is seeking a technician to provide on-site customer service and repair photocopiers. Ideal candidates will have a trades certificate and experience in repairing commercial machines. Attention to detail, client focus, and reliable communication are key. This is a full-time position with group insurance and team-building opportunities.

Benefits

Group insurance benefits

Team building opportunities

Parking available

Qualifications

• 1 year to less than 2 years experience or equivalent experience.
• Client-focused with excellent oral communication.
• Ability to pay attention to detail and reliability.

Responsibilities

• Inspect products to determine repair requirements.
• Repair or replace defective parts using hand and power tools.
• Provide customer service and support.

Education

Other trades certificate or diploma

Tools

MS Office

MS Outlook

MS Excel

MS Windows

MS Word

Job description

Work Term : Permanent

Work Language : English

Hours : 40 hours per week

Education : Other trades certificate or diploma

Experience : 1 year to less than 2 years

or equivalent experience

Work setting

• On-site customer service

Tasks

• Inspect products to determine the requirements for repair
• Repair or replace defective or worn-out parts and components using hand, power or specially designed tools
• Test and adjust repaired products for proper functioning
• Provide customer service

Type of service and repair

• Photocopiers

Computer and technology knowledge

• MS Office
• MS Outlook
• MS Excel
• MS Windows
• MS Word
• Information technology

Area of specialization

• Business and commercial machines

Security and safety

• Bondable
• Driving record check (abstract)

Transportation / travel information

• Vehicle supplied by employer
• Valid driver's licence

Work conditions and physical capabilities

• Attention to detail
• Bending, crouching, kneeling

Weight handling

• Up to 23 kg (50 lbs)

Personal suitability

• Client focus
• Excellent oral communication
• Organized
• Reliability
• Team player
• Values and ethics

Screening questions

• Are you currently legally able to work in Canada?
• Are you willing to relocate for this position?
• Do you have previous experience in this field of employment?

Workplace information

• On the road job

Financial benefits

• Group insurance benefits

Other benefits

• Team building opportunities
• Parking available