Service Technician - Multifamily

Hines; Calgary; On-site; CAD 45,000 - 60,000; Full time

Job summary

Join a leading global real estate investment manager as a Service Technician in Calgary. You will oversee property maintenance, ensuring high standards are met. This role involves diagnosing issues, performing repairs, and preparing units for leasing. Hines values innovation and excellence, providing opportunities for growth and a supportive work environment.

Benefits

Competitive pay

Benefits

Focus on growth and wellbeing

Qualifications

• Two or more years of property maintenance or related experience.
• EPA certifications for refrigerant recycling.
• Valid driver’s license required.

Responsibilities

• Oversee technical and mechanical work of the property to meet standards.
• Complete assigned work orders from service requests.
• Prepare vacant apartment homes for leasing and move-ins.

Skills

Interpersonal Skills

Communication Skills

Attention to Detail

Organization

Multitasking

Education

High school diploma or equivalent

Tools

HVAC

Plumbing

Electrical

Carpentry

Appliances

Job description

When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company’s esteemed annual list of the World’s Most Innovative Companies for 2024. Discover endless opportunities to grow and make your mark at Hines.

Responsibilities

As a Service Technician - Multifamily with Hines, you will be responsible for overseeing the technical and mechanical work of the property to meet Hines standards. Responsibilities include, but are not limited to:

1. Complete assigned work orders generated from service requests in a timely manner.
2. Oversee property grounds and amenities by performing general cleaning, trash disposal, pressure washing breezeways and pool areas, and painting curbs and signage as needed.
3. Proactively diagnose issues with the property and provide solutions in accordance with Hines policies, standards, and code requirements.
4. Identify areas for improvement and suggest ways to enhance efficiency and productivity.
5. Prepare vacant apartment homes for leasing and move-ins via inspection, request identification, scheduling with contractors and vendors, and completing maintenance tasks.
6. Handle all documentation and paperwork accurately without disrupting other service requests.
7. Practice proper safety techniques with mechanical or electrical malfunctions, report injuries or safety issues promptly.
8. Support cost-control initiatives by verifying parts meet standards for repair rather than full replacement when possible.
9. Follow guidelines for the safe use of tools, testing equipment, and safety devices, ensuring items are returned after use.
10. Notify supervisors of needed items and evaluate re-ordering to avoid waste.
11. Understand and follow current emergency procedures.
12. Adjust and operate fire alarm and life safety systems.
13. Functional knowledge of Hines policies and standards.
14. Operate, maintain, and repair mechanical, appliance, electrical, plumbing, and HVAC equipment.
15. Complete required training programs within designated timeframes.
16. Possess computer skills for work order management and building operations.
17. Perform basic mathematical calculations.

When applicable,

• Obtain required city and/or government licenses or permits, including the EPA CFC Universal Certification Technician.

If licenses or permits are not held upon hire, they must be obtained within six months of promotion or eligibility.

Qualifications

Minimum requirements include:

• High school diploma or equivalent preferred.
• Two or more years of property maintenance or related experience.
• Knowledge of plumbing, electrical, carpentry, HVAC, and appliances.
• EPA certifications for refrigerant recycling.
• Valid driver’s license.
• Excellent interpersonal and communication skills.
• Attention to detail, organization, multitasking abilities.
• Ability to work indoors (~80%) and outdoors (~20%).
• Use of senses (olfactory, auditory, visual), ability to lift 25 lbs or more, climb stairs/ladders, access remote areas, and perform manual tasks.
• Willingness to work shifts including early mornings, evenings, weekends, and holidays.

Closing

At Hines, we strive for excellence as a leading global real estate investment manager. Our diverse portfolio spans $93.2 billion of assets across property types like living, office, retail, and more. We integrate local expertise with global knowledge, exceeding expectations and tailoring solutions for our clients.

Our projects are renowned for city enhancement and sustainable practices, but our success is driven by our 5,000 employees across 30 countries, drawing on our 65-year history. We invest in our people through training, competitive pay, benefits, and a focus on growth and wellbeing, fostering an inclusive environment.

Hines is proud to be named to Fast Company’s list of the World’s Most Innovative Companies for 2024. We support workforce diversity and are an equal opportunity employer.

No calls or emails from third parties at this time please.