Service Technician - Milwaukee Tool Calgary, Alberta

TTI Group; Calgary; On-site; CAD 45,000 - 70,000; Full time

Job summary

TTI Group seeks a Service Technician in Calgary to handle repairs of Milwaukee tools. This role involves diagnosing failures, executing repairs, and contributing to a fast-paced team environment. With a commitment to employee development, TTI offers extensive benefits, a competitive salary, and opportunities for career advancement.

Benefits

Extensive health benefits including vision and dental care

Retirement Savings Plan with Employer Matching Contributions

Competitive Base Salary

Paid time off and employee discount programs

Annual $500 Wellness Program allowance

Qualifications

• High school diploma or equivalent required.
• Demonstrable mechanical aptitude and repair experience essential.
• Strong computer and organizational skills needed.

Responsibilities

• Repair different types of portable power tools efficiently.
• Follow standardized repair processes and prioritize in-branch repairs.
• Conduct warranty assessments and meet productivity targets.

Skills

Mechanical aptitude

Repair experience

Strong computer skills

Organizational skills

Communication skills

Education

High school diploma or equivalent

Job description

At TTI, people come for the opportunity and stay for the culture!

Position Title: Service Technician
Reports To: Factory Service Centre Manager
Hours: Mon – Fri 8:00 AM – 4:30 PM
Location: Calgary, AB

Job Description:

Service Technician

Techtronic Industries Inc. | Milwaukee

Full-Time | Permanent | Calgary FSC (Canada)| E2

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Position Description

Working inside a Factory Service Center, this position is responsible for repairing different types of portable power tools within the Milwaukee brand. The position requires an individual to be able to follow a standardized repair process which would include the diagnosing / troubleshooting of the tool failure, identifying a solution and repairing the product.

Set in a team environment, the position is fast paced and challenging where a successful candidate would need to possess strong time management skills, able to complete tasks correctly in a timely manner and work efficiently to produce results. On-the-job training is provided on more specialized products along with competitive wage and incentives tied to performance .

What You Will Do

• Delivery of best-in-class service to our customers
• Logging in tools, assessing, and repairing tools
• Follow standardize repair process
• Prioritize in-branch repairs
• Conduct warranty assessments and instant tool replacements
• Meet productivity targets
• Provide support to different departments and roles.
• Continuously develop and maintain a strong product knowledge
• Other duties as required

What You Will Bring

• High school diploma or equivalent
• Must possess mechanical aptitude and demonstrate repair experience
• Strong computer skills
• Highly organized and strong communication skills
• Team-oriented and also be capable of working independently
• Overtime can be expected during busy times
• Result focused, goal driven, and deliver results from an individual and team perspective

What You Will Benefit From

• Extensive health benefits, including vision and dental care
• Retirement Savings Plan with Employer Matching Contributions
• Competitive Base Salary, plus 10% annual bonus
• Paid time off and employee discount programs
• Annual $500 Wellness Program allowance

Visit our: Company Website , LinkedIn and Instagram today

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.