Service Technician - Milwaukee

Techtronic Industries Canada Inc.; Dartmouth; On-site; CAD 40,000 - 60,000; Full time

Job summary

Techtronic Industries Canada Inc. seeks a Service Technician for its Milwaukee brand. Located in Dartmouth, NS, this full-time role involves repairing power tools, logging service requests, and ensuring timely and effective service delivery. Candidates should possess mechanical aptitude and strong communication skills, contributing to a team-oriented environment that rewards efficiency and performance.

Benefits

Extensive health benefits including vision and dental care

Retirement Savings Plan with Employer Matching Contributions

Competitive Base Salary

Paid time off and employee discount programs

Annual $500 Wellness Program allowance

Qualifications

• Must have a high school diploma or equivalent.
• Hands-on experience with repairs and strong mechanical aptitude required.
• Must possess strong computer skills and the ability to work in a team.

Responsibilities

• Repair different types of portable power tools within the Milwaukee brand.
• Follow standardized repair processes to diagnose and troubleshoot tool failures.
• Meet productivity targets and provide support to various departments.

Skills

Mechanical aptitude

Repair experience

Communication skills

Time management

Organizational skills

Computer skills

Education

High school diploma or equivalent

Job description

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At TTI, people come for the opportunity and stay for the culture!

Position Title: Service Technician

Reports To: Factory Service Centre Manager

Hours: Mon – Fri 8:00 AM – 4:30 PM

Location: 50 Akerley Blvd unit 2, Dartmouth, NS B3B 1R8

Level: L1

Job Description:

About TTI Canada

Are you ready to lead the way in shaping an empowering work environment with a global leader in power tools, accessories and hand tools? At TTI, we are known for our innovative products, world-class brands, and an unrelenting commitment to operational excellence. With iconic brands like Milwaukee we’re not just about delivering outstanding performance but also about creating exceptional development for our people. If you’re passionate about building your career in a dynamic, fast-paced environment, we want to hear from you! At TTI, culture drives performance, and it’s at the heart of everything we do. We are fast, innovative, and constantly evolving but above all, we’re a team that celebrates success together. We reward creative thinking and encourage your self development. Join us in driving a culture that supports sustainability, growth, and leadership.

With our Milwaukee team, we seek passionate, driven individuals to elevate our brand. Our culture is built on respect, integrity, and social responsibility, with our people at the core of our success. Whether you’re starting out or bringing years of experience, we support your growth. Here, you’ll be empowered to take ownership, drive innovation, and make an impact. Milwaukee is more than a workplace, it’s where careers accelerate, and potential is unlocked.

Job Description

Location: Dartmouth, NS

Working inside a Factory Service Center, this position is responsible for repairing different types of portable power tools within the Milwaukee brand. The position requires an individual to be able to follow a standardized repair process which would include the diagnosing / troubleshooting of the tool failure, identifying a solution and repairing the product.

Set in a team environment, the position is fast paced and challenging where a successful candidate would need to possess strong time management skills, able to complete tasks correctly in a timely manner and work efficiently to produce results. On-the-job training is provided on more specialized products along with competitive wage and incentives tied to performance.

What You Will Do

• Deliver best-in-class service to our customers
• Logging in tools, assessing, and repairing tools
• Follow standardize repair process
• Prioritize in-branch repairs
• Conduct warranty assessments and instant tool replacements
• Meet productivity targets
• Provide support to different departments and roles
• Continuously develop and maintain a strong product knowledge
• Other duties as required
  
  
  

What You Will Bring

• High school diploma or equivalent
• Must possess mechanical aptitude and demonstrate repair experience
• Strong computer skills
• Highly organized and strong communication skills
• Team-oriented and be capable of working independently
• Overtime can be expected during busy times
• Result focused, goal driven, and deliver results from an individual and team perspective
  
  
  

What You Will Benefit From

• Extensive health benefits, including vision and dental care
• Retirement Savings Plan with Employer Matching Contributions
• Competitive Base Salary
• Paid time off and employee discount programs
• Annual $500 Wellness Program allowance
  
  
  

Visit our: Company Website, LinkedIn and Instagram today

Diversity, equity, and inclusion are at the core of our values at TTI. Because of our commitment to a multicultural and inclusive workplace, our people are our competitive advantage. We foster an inclusive environment where diversity is valued and where all employees feel safe to contribute their ideas, share their experiences, and represent their diverse backgrounds to innovate and solve complex problems as one team. We actively support and accommodate the diverse needs of our team, creating an empowering space where everyone can thrive.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Consumer Services

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