Service Technician - London/Woodstock

Wash LaundrySystems; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

Wash LaundrySystems is looking for a Service Technician to maintain and service laundry and parking equipment in the Greater Toronto area. The ideal candidate will have a G2 gas license and excellent mechanical, electrical, and troubleshooting skills. This position requires strong communication abilities to provide outstanding customer service while managing company assets and responsibilities.

Qualifications

• Must hold a G2 gas license.
• Valid Driver’s License and a good driving record.
• Requires own basic tools.

Responsibilities

• Respond to service calls as dispatched.
• Repair equipment to company standard.
• Evaluate and advise of any upgrades required in laundry rooms.

Skills

Technical aptitude

Electrical aptitude

Mechanical aptitude

Customer service skills

Troubleshooting skills

Communication skills

Education

Post secondary education focused on appliances technician or electrical courses

Job description

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WEare the company for you. We invite you to bring your passion and experience to our team!

As a qualified Service Technician you are responsible for service and maintenance of laundry and parking equipment within the Greater Toronto region; successfully sustaining service levels and quality excellence to our customers and clients.

Responsibilities:

• Respond to service calls as dispatched
• Repair equipment to company standard
• Respond to emergency calls as required
• Rotate weekend ‘on call’ and after hour standby coverage
• Evaluate and advise of any upgrades required in laundry rooms
• Manage calls in territory to meet customer committed response times
• Manage and maintain Coinamatic assets and expenses i.e.: vehicle, phone/communication device, fax machine, parts, uniform etc…
• Develop and maintain a good rapport with Laundry Attendants, Owners, Environmental Managers, and other client personnel.
• Represent Coinamatic in a positive and professional manner

Qualifications & Requirements:

• A G2 gas license
• Some post secondary education with a focus on appliances technician or electrical courses
• Valid Driver’s License and a good driving record
• Demonstrate technical, electrical, and mechanical aptitude with excellent diagnostic ability
• Demonstrate trouble shooting skills i.e.: plumbing, ventilation, electrical etc.
• Solid driving knowledge of the GTA
• Team player who can work with all levels of the organization i.e. sales, administration
• Excellent communication skills, verbal and written
• Able to maintain excellent customer/client experience
• *Requires own basic tools.