Service Technician - London area

ASSA ABLOY; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

ASSA ABLOY is looking for a dedicated Service Engineer to join their team in London, Ontario. In this customer-facing role, you'll be responsible for Planned Preventative Maintenance and ensuring customer satisfaction while upholding the highest service standards within a dynamic environment. Ideal candidates will have a background in mechanical and electrical engineering and a commitment to first-class customer service.

Qualifications

• Experience as a mechanical and electrical engineer.
• Positive and decisive attitude in a fast-paced environment.
• Excellent team player attitude.

Responsibilities

• Support Planned Preventative Maintenance (PPM) tasks.
• Respond to same-day call outs and perform repairs.
• Fulfill customer requirements professionally.
• Provide advice on repairs and upgrades.

Skills

Mechanical engineering

Electrical engineering

Customer service

Team collaboration

Job description

Join us! Open application for Service Engineer!

Join the ASSA ABLOY talent community and apply to be our next Service Engineer. Experience an innovative culture that empowers you to build a career you can be proud of!

Apply today as we actively seek talented Service Engineers located in the London area.

While we may not be able to respond immediately, we promise that your application will be reviewed, and you will be contacted once the perfect opportunity is available!

What you would do as our Service Engineer

We are looking for someone to join our Service Engineer team. The ideal candidate will represent our brand and uphold our customer-centric approach in servicing our customer base.

You would support in carrying out Planned Preventative Maintenance (PPM), respond to same-day call outs, and perform scheduled repairs and upgrades across various ASSA ABLOY products related to Commercial and Industrial doors. This critical customer-facing role requires the highest level of customer service to meet our standards, and you would:

• Fulfill customer requirements in a friendly and professional manner.
• Complete work assigned by our planning department.
• Provide advice and guidance to customers on repairs and upgrades.
• Complete PPM visits at customer sites.
• Carry out quoted repairs and upgrades.
• Attend same-day call outs to ensure building security.
• Travel to various customer locations within your region.
• Work within our "Safety First" culture.

The skills and experience you need

We are looking for someone who:

• Has experience as a mechanical and electrical engineer.
• Enjoys interacting with customers.

Ideally, you will have a positive and decisive attitude in a fast-paced environment. Additionally, we value an excellent team player attitude and a collaborative approach with leaders and colleagues. Your confidence in providing first-class customer service will be key.

We review applications regularly, so don’t wait and apply now!

We are dedicated to building diverse, inclusive teams, and encourage applications from everyone who can see themselves working with us. To submit your application, please include the following:

• Your CV / Resume.
• Any additional information that will facilitate the process.