Service Technician, Installation Division (Oakville, ON)

Media Resources Inc.; Oakville; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Service Technician to join their Installation Department. This role involves providing on-site maintenance, installation, troubleshooting, and repair services for signage systems. The ideal candidate will be detail-oriented, possess strong problem-solving skills, and be comfortable working at heights. You will have the opportunity to work independently or as part of a team, ensuring the highest standards of work quality. If you are passionate about hands-on tasks and enjoy a dynamic work environment, this position is perfect for you.

Qualifications

• Minimum two years’ experience as a Field Service Technician.
• Strong problem-solving skills and ability to work independently.

Responsibilities

• Provide on-site maintenance, installation, and repair services.
• Diagnose and repair electrical issues in signage systems.
• Create detailed reports of service calls and solutions provided.

Skills

Problem-solving Skills

Electrical Repairs

Communication Skills

Manual Labor

Time Management

Education

High School Diploma or GED

College Program in Electronics

Technical Certificate

Tools

Hand Tools (Drills, Saws, Sockets)

Service Truck

Elevated Lift

Job description

• Hours of Work: 8:30 a.m. to 5:00 p.m. (Can be a flexible schedule, including daytime or after-hours shifts as required.)

Location: Cornwall Road, Oakville, ON

Summary:

We are seeking a motivated, detail-oriented Service Technician to support MRI’s Installation Department. The candidate for this position should be able to work independently or as part of a team. In this role, you will be required to provide on-site maintenance, installation, troubleshooting, and repair services to our clients.

To ensure success as a Service Technician, you will need to be highly organized, have good knowledge about the types of signs, and be comfortable working at heights. An outstanding Service Technician will demonstrate precision, creativity, and possess a sound understanding of the applicable electrical and mechanical principles, ensuring safe, efficient, and reliable operation.

The primary responsibilities and duties include but are not limited to:

• Respond to callouts and field dispatches.
• Provide priority break/fix services, including on-site replacement of LED modules, power supplies, or controllers to repair signs.
• Perform LED retrofits and lighting maintenance.
• Diagnose and repair electrical issues in signage systems.
• Install interior and exterior signage decor elements according to project specifications.
• Commission new LED signs at on-site locations across Ontario (training in this skill could be provided to successful candidates).
• Perform routine maintenance and troubleshooting to ensure equipment operates efficiently.
• Clean signs, replace ballasts, and inspect electrical connections.
• Operate a service truck or elevated lift independently.
• Ability to follow direction from direct supervisors and crew leaders.
• Follow all safety policies and procedures.
• Ensure all work complies with company policies and industry standards.
• Create detailed reports of service calls, including issues encountered and solutions provided.

Requirements / Qualifications:

Academic Training:

• High school diploma or GED.
• Completion of a college program in electronics.
• A relevant technical certificate is an asset.

Work Experience:

• Minimum two years’ experience as a Field Service Technician.
• Previous experience in the signage industry is an asset.
• Possess strong problem-solving skills and the ability to work independently.
• Experienced in electrical repairs, maintenance, and retrofits.
• Proficient in using hand tools (e.g., drills, saws, sockets).
• Skilled in manual labor and hands-on tasks.
• Able to work independently and manage tasks efficiently.
• Committed to achieving the highest standards of work quality.
• Demonstrates excellent service and communication skills with clients.
• Hold a clean driver’s abstract; G license required, DZ license would be an asset.
• A sound understanding of the applicable installation methods, materials, and safety measures.
• Physically fit and able to perform strenuous labor including lifting, climbing, and working at heights.
• The ability to work in harsh weather conditions.
• A willingness to work during evenings and on weekends, as needed.