Service Technician I

Vanderlande; Toronto; On-site; CAD 80,000 - 85,000; Full time

Job summary

An established industry player is seeking a dedicated Service Technician I to support their advanced automated warehouse operations. This role is crucial for ensuring efficient maintenance and quick troubleshooting of complex systems. The ideal candidate will possess strong electro-mechanical skills and a solid understanding of warehouse operations, prioritizing safety and efficiency. Join a team committed to delivering exceptional service and innovative solutions in a dynamic work environment, where your contributions will help shape the future of automated material handling in Canada.

Qualifications

• Strong understanding of warehouse operations and automation.
• Experience reading electrical schematics and wiring diagrams.

Responsibilities

• Support troubleshooting for non-routine problems in the material handling system.
• Perform preventive maintenance on electrical and mechanical systems.

Skills

Electro-mechanical skills

Electrical fault-finding

Mechanical fault-finding

Problem-solving under pressure

Customer service orientation

Education

Industrial Electrician Trade Certification

Relevant vocational or technical qualifications

Tools

Electrical testing instruments

Hand tools

Job description

Job Title: Service Technician I

POSTION SUMMARY:

Vanderlande is the global market leader in baggage handling systems for airports and sorting systems for parcel and postal services. The company is also a leading supplier of warehouse automation solutions. Established in 1949, Vanderlande has over 9,000 employees, including 1,900 in North America. We are committed to advancing our customers' businesses worldwide with reliable, automated material handling solutions.

Recently, Vanderlande built a large, advanced automated warehouse for one of the world's largest retailers in Canada. You will play a key role in supporting this state-of-the-art facility by collaborating with various teams to ensure efficient, on-time preventive maintenance and quick troubleshooting of issues.

The ideal candidate has a strong understanding of warehouse operations, is comfortable with high-tech systems and automation, and prioritizes safety and efficiency.

This role is vital to our mission of providing excellent service to our customer, ensuring their business thrives in Canada.

Essential Functions (Job Duties and Responsibilities):

• Support troubleshooting for non-routine problems in the material handling system.
• Resolve complex errors in the Auto Case Picking (ACP) system.
• Maintain and troubleshoot mechanical components such as motors, gearboxes, rollers, bearings, shafts, sprockets.
• Maintain and troubleshoot electrical control components like photo eyes, motor starters, relays, limit switches, sensors, solenoids, encoders, VFDs.
• Communicate work performed and system status to relevant parties.
• Interpret engineering drawings related to system layout, location, and operation.
• Perform preventive maintenance (electrical and mechanical).
• Report maintenance activities and system errors.
• Replace machine spare parts as needed.
• Report issues requiring attention.
• Respond to call outs, faults, alarms, and warnings; monitor systems from the Control Room.
• Adhere to Vanderlande policies and procedures.
• Perform additional duties as assigned by management.

Required Education and Experience:

• Industrial Electrician Trade Certification (Electrical License) is required.
• Experience supporting automated systems with electro-mechanical skills.
• Electrical fault-finding and rectification, including field device configuration.
• Mechanical fault-finding and rectification skills.
• Experience reading electrical schematics and wiring diagrams.
• Proficiency with electrical testing instruments.
• Relevant vocational or technical qualifications.

Other Requirements:

• Valid Driver's License.

Preferred Qualifications:

• Warehouse operations experience.
• Conveyor or material handling services experience.

Knowledge, Skills, and Abilities:

• Knowledge of mechanical and electrical systems (motors, circuits, SICK ATR, Siemens controls).
• Ability to read diagrams, manuals, and specifications.
• Use of hand tools and testing instruments.
• Flexibility to shift priorities as needed.
• Strong communication skills.
• Customer service orientation.
• Computer literacy.
• Problem-solving under pressure.
• Proactive approach to process improvement.
• Ability to work in stressful environments.

Position Details:

Type/Hours: Full-time; 24/7 rotating shifts including days and nights.

Travel: No travel required.

Supervisory Responsibilities: None.

Physical Demands: Regular communication, vision, climbing, reaching, sitting, and lifting up to 50 lbs. Occasionally lifting 50-120 lbs. Physical maneuvering required.

Work Environment: Exposure to loud noise, mechanical, electrical, hydraulic equipment, vibration; use of ear protection recommended.

Other Duties: Duties may change; flexibility required.

Salary Range: CAD$80,000 to CAD$85,000, based on skills and experience. Includes performance bonus.