Service Technician - Hybrid Role

Cascadia-Windows-Ltd.; City of Langley; Hybrid; CAD 41,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Company-paid extended benefits after 3

RRSP program after 2 years

Ongoing training

Job summary

Cascadia Windows & Doors is recruiting for a Service Technician to service and adjust high-performance windows and doors across Western Canada and the Pacific Northwest. This hybrid role combines shop work with field service, based at the Langley, BC head office, Monday–Friday.

The team offers a competitive hourly salary, 100% company-paid extended benefits after 3 months, RRSP after 2 years, and ongoing training in a knowledge-driven, green-building-focused company.

Qualifications

• 3 years of window and door installation/glazier experience.
• Construction experience and knowledge of installation practices for windows & doors.
• Knowledge of European Tilt & Turn hardware is an asset.
• Valid Driver’s License.
• Excellent documentation skills and attention to detail.
• Honest, reliable, professional, and a problem solver.

Responsibilities

• Adjust window and door hardware on-site.
• Replace damaged or defective insulated glass units.
• Repair and touch-up paint on window and door frames.
• Document repair and service work.
• Provide Cascadia’s technical team with feedback from installers and contractors.
• Travel to project sites as required.
• General labour, as required.

Skills

Construction experience

Interpersonal communication

Attention to detail

Problem solving

Self-motivation

Positive attitude

Pride in workmanship

Job description

Overview:

Cascadia Windows & Doors is an innovative manufacturer, creating beautiful architectural fiberglass windows and doors, as well as the Cascadia Clip® cladding attachment system. In response to the company’s recent growth, Cascadia is on the lookout for a Technical Customer Service Representative to support sales, project management and client service needs.

Job Description:

Service Technician – Hybrid Role.

The Service Technician is responsible for servicing and adjusting Cascadia’s high-performance windows and doors throughout Western Canada and the Pacific Northwest.

This is a hybrid position that requires flexibility to work both in the shop and alongside the service team.

General List of Responsibilities:

• Adjust window and door hardware on-site.
• Replace damaged or defective insulated glass units.
• Repair and touch-up paint on window and door frames.
• Document repair and service work.
• Provide Cascadia’s technical team with feedback from installers and contractors.
• Travel to project sites as required.
• General labour, as required.

Qualifications:

• Construction experience and knowledge of installation practices for windows & doors.
• 3 years of window and door installation/glazier experience.
• Knowledge of European Tilt & Turn hardware is an asset.
• Valid Driver’s License.
• Excellent interpersonal communication skills and ability to deal with clients, homeowners, and contractors.
• Excellent documentation skills and attention to detail.
• Honest, reliable, professional, and a problem solver.
• Positive attitude and the ability to take direction.
• Self-motivated and pride in workmanship.

What We Offer:

• An opportunity to make your mark in a well-established but growing company that is focused on helping the construction industry achieve higher-performing buildings.
• Competitive salary and benefits program.
• Continuous training and opportunities to learn with a knowledge-based company at the forefront of the green building movement.
• 100% Company-paid extended benefits package after 3 months.
• RRSP program after 2 years.
• Salary: $30.00-$38.00/hour - depending on experience.
• Shift: Monday-Friday, full-time.

The role is based at the head office in Langley, BC, and works Monday-Friday. Once training is complete, the work schedule and location (in-office / hybrid) will be coordinated with the successful applicant.