Service Technician - Field

Brandt; Winnipeg; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading equipment company in Winnipeg is seeking a Field Heavy Equipment Technician to perform diagnostics and repairs on material handling equipment. The ideal candidate will have strong mechanical and electrical knowledge as well as experience in hydraulic systems. This role is crucial for maintaining equipment efficiency and customer satisfaction.

Qualifications

• Experience with hydraulic and electrical systems essential.
• Ability to handle mechanical diagnostics effectively.
• Experience with industrial equipment necessary.

Responsibilities

• Perform diagnostics and repairs on material handling equipment.
• Mentor apprentices and oversee their work.
• Maintain compliance with safety regulations.

Skills

Mechanical expertise

Electrical knowledge

Hydraulic systems understanding

Diagnostic skills

Strong communication

Time management

Education

Trade qualification (Heavy Equipment, Agriculture, Automotive, Truck / Transport)

Tools

Electrical diagnostic tools

Hand tools

Measuring devices

Job description

Brandt is currently looking for a Field Heavy Equipment Technician - Material Handling for our Winnipeg location. The Heavy Equipment Technician – Material Handling independently performs basic / complex diagnostics, service maintenance and repair work on customer and / or dealer-owned equipment on an efficient basis. Resolves customer issues to their satisfaction on a timely basis.

Duties & Responsibilities

Financial Performance :

• Work within budgets and approvals provided by the Service Manager.
• Maintain a high level of productivity, efficiency, and gross margin.
• Maintain a quality of work metric of 98% (% of work completed right the first time).

Work Systems and Procedures :

• Accurately record all work done for customer and warranty records.
• Maintain current product knowledge of equipment specific to industry / branch location.
• Maintain a clean work area and perform work in a neat and orderly manner.
• Follow all safety rules and regulations in performing work assignments. Must maintain thorough understanding ofOccupational Health & Safety (OH&S)systems and standards, and a commitment to a safe working environment, ensuring all employees and customersare kept safe at all times.
• Ensure knowledge and compliance of proper procedure for disposal of hazardous waste material.
• Work within the guidelines set by the directors and managers.
• Perform all service tasks as assigned by the Material Handling Service Manager or the Material Handling Service Department Foreman.
• Participate in Service Training programs required for the development of skills and knowledge. This mayalsoinclude training relatedindustry-specific technologies.
• Maintain and care fordepartment tools, equipment, and vehicles.
• Mentor andoverseeapprentices.
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Diagnostic and Mechanical, Electrical, or Hydraulic Repair :

• Perform basic / complex power equipment diagnostics to determine repair needs.
• Diagnose and repair all related systems (disassembly, assembly, and repair).
• Perform customer, manufacturer, or government inspections on equipment.
• Perform preventative maintenance on equipment (such as forklifts, stackers, electric carts, electric tow trucks, transporters).
• Utilize drill presses, grinders, air compressors, and common hand / power tools to perform preventive maintenance and repairs on material handling equipment.
• Prepare all reports and forms required in conjunction with job assignments (Work Order submitted immediately at completion of job).
• LI-onsite

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Required Skills

• Outstanding knowledge of mechanical,electrical,hydraulic systems and propane systems.
• Demonstrated diagnostic skills to understand mechanical and electrical systems of battery and engine powered material handling equipment.
• Experience with the use of hand tools and measuring devices, and electrical / electronic diagnostic tools / measurements.
• Knowledge and experience with industrial equipment that includes lifting / rigging, maintaining, dismantling, and installing machinery and industrial mechanical service equipment.
• Exposure to aligning equipment, using dial indicators / calipers, micrometers, hoists or jacks is a plus.
• Strongtime-management skillsto perform effectivelyunder pressure.
• Strong communication skills,showinganappreciation of customer needs.
• Trade qualification(Heavy Equipment, Agriculture, Automotive, Truck / Transport)considered an asset
• Demonstrated ability to work collaboratively with colleagues.
• A commitment to high quality customer service with a strong people orientation.

Required Experience

• Outstanding knowledge of mechanical,electrical,hydraulic systems and propane systems.
• Demonstrated diagnostic skills to understand mechanical and electrical systems of battery and engine powered material handling equipment.
• Experience with the use of hand tools and measuring devices, and electrical / electronic diagnostic tools / measurements.
• Knowledge and experience with industrial equipment that includes lifting / rigging, maintaining, dismantling, and installing machinery and industrial mechanical service equipment.
• Exposure to aligning equipment, using dial indicators / calipers, micrometers, hoists or jacks is a plus.
• Strongtime-management skillsto perform effectivelyunder pressure.
• Strong communication skills,showinganappreciation of customer needs.
• Trade qualification(Heavy Equipment, Agriculture, Automotive, Truck / Transport)considered an asset
• Demonstrated ability to work collaboratively with colleagues.
• A commitment to high quality customer service with a strong people orientation.