Service Technician - Equipment - Toronto

GoodLife Fitness; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading fitness company in Toronto is seeking a dedicated Service Technician responsible for the repair and maintenance of equipment and facilities in Clubs. The role involves reporting on repairs and communicating effectively with staff and stakeholders. The ideal candidate should have a high school diploma and relevant trade certifications, along with a valid driver's license. Opportunities for training and career advancement are included, along with competitive rewards and a free fitness membership.

Benefits

Ongoing training and development

Career advancement opportunities

Competitive Total Rewards Package

FREE Fitness membership

Fun and energetic atmosphere

Qualifications

• High school diploma is required.
• Trade certificates or related fitness equipment service training are an asset.
• A valid driver’s license is necessary.

Responsibilities

• Perform service and repairs across multiple locations.
• Utilize maintenance software to obtain service requests.
• Report on work progress and completion and communicate with stakeholders.
• Practice safe working habits and follow health & safety best practices.

Skills

Communication skills

Technical proficiency

Problem-solving

Education

High school diploma

Trade certificates/fitness equipment service programs

Job description

Overview

Who is a Service Technician?

The Service Technician role is responsible for all aspects of repair and maintenance of our Clubs. Specializing in either Fitness Equipment or Facility repair, this role works to ensure the highest function of all aspects of both member-facing and associate areas. This role is also responsible for reporting on work progress and completion and communicating with stakeholders across the Club Operations teams.

What will you be doing?

• Perform service and repairs across multiple locations.
• Utilize maintenance software to obtain service requests
• Prioritize work according to department mandates, plan schedule for club visits to maximize efficiency.
• Create service requests to supplement input from Club staff to ensure all issues are tracked and repaired.
• Supports specialist teams (AV / Installation) as required to help execute on larger projects.
• Report on work progress and completion.
• Apply service notes and costs, plus status updates to individual work orders for visibility across departments.
• Order parts and materials via our Purchasing team as well as through local and national vendors.
• Recognize where extra support is needed to manage total workload and communicate with manager to supplement with extra resources where required.
• Communicate with stakeholders within our department, and across the Company, to maintain a clear understanding of progress.
• Initiates updates with Club General Managers and support staff so they have a clear picture of outstanding issues.
• Works directly with Service Coordinators and Purchasers to document any needs or support required.
• Updates RFM on scheduling / external service support needs / larger issues.
• Practices safe working habits at all times.
• Follows all health & safety best practices when carrying out service and maintenance.
• Obeys all traffic laws and practice safe and professional driving habits in company vehicles.

Do you have what it takes?

• High school diploma
• Trade certificates / fitness equipment service programs and asset
• Valid driver’s license

What's in it for you?

• Ongoing training and development to ensure a long and successful career path
• Career advancement opportunities
• Competitive Total Rewards Package
• FREE Fitness membership
• Fun and energetic atmosphere to come to every day!

This job posting is for an existing vacancy.