Service Technician- Edmonton

Atlas Copco Group; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Benefits offered by this job

Performance bonus

Health coverage (day 1)

Telemedicine

Wellness subsidy

Company vehicle

Laptop & cellphone

Vacation and personal days

Sick days & floating holiday

Job summary

Atlas Copco Canada Inc. is seeking a Service Technician to perform maintenance and service on air compressors, dryers and blowers at customer sites across Alberta.

The role emphasizes troubleshooting, commissioning new equipment, and advising customers on maintenance needs while promoting Atlas Copco service products. You will travel frequently within Alberta, represent Atlas Copco professionally, and handle administrative duties such as time sheets and service reports.

Qualifications

• Must hold a trade certificate in Industrial Mechanic (Millwright), Industrial Electrician, Heavy Duty Mechanic, or Instrumentation and Controls, or have equivalent experience.
• Solid troubleshooting and maintenance experience on industrial air compressors, blowers, dryers and/or VSD/VFD equipment.
• Ability to communicate effectively in English, both verbally and in writing.
• Valid driver’s license and clean driving record.
• Good physical endurance for lifting and hands-on work.

Responsibilities

• Perform maintenance and service on Atlas Copco air compressors, dryers, blowers, and non-Atlas Copco equipment.
• Travel to customer sites to fulfill maintenance, emergency breakdowns, or routine inspections.
• Build and maintain strong customer relationships within the territory.
• Advise customers on operation and maintenance needs and promote Atlas Copco service products.
• Commission new equipment and diagnose mechanical and electrical faults.
• Support customers in Alberta, develop new business opportunities, and keep knowledge up-to-date.

Skills

English communication

Valid driver’s license

Physical endurance

Troubleshooting industrial equipment

Education

Industrial Mechanic (Millwright) / Industrial Electrician / Heavy Duty Mechanic / Instrumentation and Controls

Job description

Who is Atlas Copco Compressors Canada? Allow us to introduce ourselves…

You may think you don’t already know us, but our paths have definitely crossed before! From the water bottle in your hand, to the lamp lighting up your room, and even the t-shirt on your back, chances are each of these items were created using one of Atlas Copco’s industry leading air compressors. That’s right, compressed air is EVERYWHERE, and we are thrilled to have customers across all industries; medical, textiles, pharmaceutical, food manufacturing and many more… in over 180 countries across the globe! We like to think of ourselves as a Leader in the industry and encourage our employees to think the same!

We don’t just promote diversity and inclusion because it’s the right thing to do, we do it because it’s what drives best results. We welcome applicants of all race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, marital status, age, and all other legally protected status

Key accountabilities/activities

The Service Technician is responsible for performing service, maintenance and troubleshooting of our customers air compressors, dryers and blowers. They travel to our customer sites in order to fulfill scheduled maintenance jobs, emergency breakdowns or routine inspections as per our customers service package.

The Service Technician builds and maintains strong relationships with our customers in their territory.

Main responsibilities include:

• Carrying out maintenance and service on our customer’s Atlas Copco air compressors, air dryers and blowers as well as non-Atlas Copco brand equipment
• Advising customers about the general operations of their machines and maintenance requirements while promoting Atlas Copco service products
• Commissioning new equipment and effectively diagnosing mechanical and electrical faults on customer equipment
• Supporting our local customer base in Alberta, developing new customers, and maximizing time utilization
• Taking responsibility over opportunities to update your own product knowledge by reading instruction books, technical bulletins, company resources, and by actively participating in the training programs offered by the company
• Proudly representing the face of Atlas Copco when communicating with the customers onsite or by phone by following company standards and exceeding the expectations of our valued customers
• Managing daily administrative duties such as ensuring that time sheets, work orders, emails and other documentation are signed by customer when applicable and submitted on time, as well as preparing service reports
• Advising the Service Operations Manager and/or the service sales team of any new business opportunity you may spot in the field
• Supporting in other related tasks and projects
• Complying with the organization’s environmental, health & safety, recycling, sustainability efforts and quality assurance policies and standards

To succeed you will need

Requirements

• Completed certification in one of the following trades: Industrial Mechanic (Millwright), Industrial Electrician, Heavy Duty Mechanic, Instrumentation and Controls, or have a similar level of knowledge through experience
• Solid experience troubleshooting and performing maintenance on industrial air compressors, blowers, dryers and/or VSD/VFD equipment
• Ability to communicate well in English verbally and written
• Valid driver’s license and clean driver abstract
• Strong physical endurance and ability to work using their hands

Special Conditions

• Frequent travel for both short and extended periods
• Occasional on-call schedule which can include evening, weekends and holidays
• Requires working hands on with tools, lifting 50lbs regularly and working in extreme temperatures (hot & cold)
• Work can take place in environments that involve noise, vibrations, debris and dust

In return we offer

• Company performance bonus
• Health, Dental and Vision coverage as of day 1
• 24/7 Telemedicine with a Canadian physician
• Annual Physicial Wellness Subsidy ($600 per year)
• Company Service Vehicle, Laptop & Cellphone
• 3 weeks vacation, 5 personal days, 5 sick days and 1 floating holiday
• And much more!

We thank all applicants for their interest. Only candidates selected to advance in the hiring process will be contacted.

Atlas Copco Canada Inc. may use internal AI-assisted tools during applicant screening. We do not share applicant information with public AI tools. Our internal AI-assisted tools support our process, but all hiring decisions are made by human reviewers.

Atlas Copco Canada Inc. is an equal opportunity employer and is committed to accommodating all applicants in all employment activities including the recruitment process. There are multiple ways to interview with us! If you are contacted for a job opportunity and require any accommodation for your interview, please let the recruiter know. Information relating to the need for accommodation and accommodation measures will be addressed confidentially and used only to meet candidate needs.

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Information at a Glance

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime. When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.

View the Atlas Copco website