Service Technician 1, In Home

Sears; Bridgeville; On-site; Full time

Job summary

Join a leading company as a Service Technician, where you'll repair appliances and provide exceptional customer service. Enjoy a satisfying career with competitive hourly rates, comprehensive benefits, and opportunities for advancement. You'll be on the move, helping homeowners while enjoying a flexible schedule and year-round work.

Benefits

Medical benefits

Dental benefits

Vision benefits

401k match

Performance bonuses

Flexible schedules

Peer mentoring

Company vehicle

Qualifications

• 1-2 years of experience required.
• EPA Type I or EPA Universal certification needed.

Responsibilities

• Repair appliances with high levels of quality and efficiency.
• Deliver delightful customer experience that exceeds expectations.

Skills

Mechanical knowledge

Problem solving

Customer service

Education

High school diploma

Tools

Testing and repair tools

Smartphone

Job description

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Job Description

Appliance and Refrigeration Repair Technician

Why an Appliance and Refrigeration Repair Technician career might be right for you:

• You like solving problems – Each repair is different. You enjoy diagnosing problems and figuring out solutions.
• You like fixing things – Getting things working again is a satisfying outcome. You did that!
• You like helping others – You’re the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners.
• You like to be on the move – You’re not stuck at a desk all day – you are welcomed into customers’ homes.

Why a career with Sears Home Services is right for you:

• Great hourly rates – $21 / hour base rate salary, depending on experience.
• Benefits – Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents!
• 401k match – Opportunity to contribute to 401k plan, with 100% company match up to 3%.
• More ways to earn – Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year.
• Flexible schedules – Sears’s techs are NOT on call.
• Year-round work – With Sears' large scale and wide product range, Sears cross trains techs and keeps them busy year-round.
• Peer mentoring – Onboarding buddy and mentor technicians to help you grow your skills.
• Career advancement – Many ways to advance and cross-train to keep growing your career. Our average tenure is greater than 12 years!
• Easy tools – Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support.

Responsibilities/Skills/Experience Requirements

Job responsibilities:

• Repair appliances with high levels of quality and efficiency.
• Deliver delightful customer experience that exceeds expectations consistently.
• Provide customers with value-added solutions that help make their home more clean, comfortable & protected.
• Keep company truck well-maintained & organized, and help manage parts efficiently.

Requirements:

• High school diploma or general education degree.
• EPA Type I or EPA Universal (Refrigeration Positions).
• Mechanical knowledge, including use of testing & repair tools.
• Can follow directions and processes for quality workmanship.
• Can use smartphone, including use for part ordering.
• Background & drug screen.
• Valid driver’s license for the state in which you work.

Additional Details

• Experience: 1-2 Years.
• Travel: 75% or more (Road Warrior).
• Location: Bridgeville, PA, 16865.
• Employment: Full-time, Regular.
• Company: Sears Home Services.
• Job Function: Repair/Installation.
• Equal Opportunity Employer / Disability / Vet.