Service Technician

WASH Multifamily Laundry Systems; Winnipeg; On-site; CAD 40,000 - 55,000; Full time

Job summary

A laundry service provider in Winnipeg is seeking a technician to respond to service calls, repair equipment, and maintain a positive client relationship. The ideal candidate should have some post-secondary education in technical fields, excellent communication skills, and a valid Driver’s License. This role emphasizes customer care and efficient service delivery.

Qualifications

• Valid Driver’s License and good driving record is required.
• Ability to diagnose and repair equipment.
• Solid knowledge of local area for travel.

Responsibilities

• Respond to service calls promptly.
• Repair equipment to meet company standards.
• Maintain good rapport with clients and staff.

Skills

Technical aptitude

Electrical knowledge

Mechanical aptitude

Troubleshooting skills

Communication skills

Team player

Education

Some post-secondary education focusing on appliances or electrical courses

Tools

Basic hand tools

Job description

Overview

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WEare the company for you. We invite you to bring your passion and experience to our team!

Responsibilities

• Respond to service calls as dispatched
• Repair equipment to company standard
• Respond to emergency calls as required
• Rotate weekend ‘on call’ and after hour standby coverage
• Evaluate and advise of any upgrades required in laundry rooms
• Manage calls in territory to meet customer committed response times
• Manage and maintain Coinamatic assets and expenses i.e. : vehicle, phone / communication device, fax machine, parts, uniform etc…
• Develop and maintain a good rapport with Laundry Attendants, Owners, Environmental Managers, and other client personnel
• Represent Coinamatic in a positive and professional manner

Qualifications & Requirements

• Some post secondary education with a focus on appliances technician or electrical courses
• Valid Driver’s License and a good driving record
• Demonstrate technical, electrical, and mechanical aptitude with excellent diagnostic ability
• Demonstrate trouble shooting skills i.e. : plumbing, ventilation, electrical etc.
• Solid driving knowledge of local area
• Team player who can work with all levels of the organization i.e. sales, administration
• Excellent communication skills, verbal and written
• Able to maintain excellent customer / client experience
• Requires own basic tools.