Service Technician

Brogan Safety Supplies; Whitecourt; On-site; CAD 30,000 - 60,000; Full time

Job summary

A safety service provider in Whitecourt is seeking a Service Technician to handle maintenance and customer support for safety equipment. The ideal candidate will have strong troubleshooting skills and be fluent in English. This role offers competitive compensation along with various benefits, including profit-sharing and a flexible insurance plan. Join us to build your career in a dynamic work environment.

Benefits

Annual profit-sharing

Flexible group insurance plan

Free health resources available 24/7

Group RRSP with employer contribution

Postsecondary Scholarship Program

Years of Service Recognition Program

Qualifications

• Professional and courteous demeanor required.
• Able to lift up to 50 pounds periodically.
• Training and certification will be provided where applicable.

Responsibilities

• Manage and recertify customer-owned safety equipment as per standards.
• Maintain adequate stock levels in the mobile unit.
• Create and maintain accurate records and logs.

Skills

Attention to detail

Troubleshooting skills

Excellent organizational skills

Fluent in English

Education

Manufacturer training in safety-related equipment inspection

Valid Class 5 driver's license

Job description

Service Technician

Status : Regular, Full time

Location : Whitecourt, Alberta

Job Description

Reporting to the Business Centre's Manager, the Service Technician is responsible for completing a variety of required services and customer support both in house and in a mobile capacity, on safety-related equipment. Duties may include: SCBA and gas detection certification, service and repairs, regular maintenance and recertification of breathing air compressor systems, Quantitative Fit testing, and inspection/certification of fall arrest equipment.

MAIN RESPONSIBILITIES :

• Manage, test, repair, and recertify customer-owned equipment according to manufacturer specifications and local standards;
• Arrange for customer authorization of work orders;
• Maintain adequate stock levels in the mobile unit;
• Create and maintain accurate records such as vehicle inspections, driving logs, equipment inspections, schedules, daily invoices, timesheets, flow tests, and notes for special circumstances such as condemning equipment;
• Ensure updating of customer contact lists and schedules of required services;
• Develop and manage growth in the portfolio by working closely with customers, the Sales department, and Management;
• Assist other staff with their duties when schedule and workload allow;
• Other duties as assigned.

REQUIREMENTS :

• Professional and courteous demeanor;
• Attention to detail;
• Troubleshooting skills;
• Excellent organizational skills;
• Fluent in speaking, reading, and writing English;
• Manufacturer training in inspection and maintenance of safety-related equipment or industry training is an asset;
• Valid Class 5 driver's license;
• Able to lift up to 50 pounds periodically;
• Training and certification will be provided to the right individual where applicable.

What’s in it for you

We are a major player in the safety service and rentals of safety equipment. Certified as a Great Place to Work, we offer a dynamic work environment with great career opportunities, promoting autonomy and decision-making.

Our benefits include:

• Annual profit-sharing in addition to competitive compensation; rewarding accomplishments is part of our culture;
• A strong national network offering real growth opportunities;
• Flexible group insurance plan customizable to your needs;
• Free health resources available 24/7: Telemedicine and Employee Assistance Program (EAP);
• Group RRSP with employer contribution and TFSA;
• Postsecondary Scholarship Program for employees’ children;
• Years of Service Recognition Program.

Come build your career with us, a growing network where our people make it happen!

Our recruitment process ensures equality and diversity. Please note that only successful candidates will be contacted.

Note: This position is within a certification organization that includes BROGAN Fire & Safety.