Service Technician

Adaria Vending Services Limited; Vaughan; On-site; CAD 40,000 - 55,000; Full time

Job summary

Adaria Vending Services Limited is seeking a Vending Machine Field Service Technician in Vaughan. The role involves repairing and maintaining vending equipment, requiring technical skills, dependability, and customer service. Ideal candidates should be mechanically inclined, able to work independently, and possess a clean driving record. This physically demanding job offers on-the-job training and potential growth within a dynamic team.

Qualifications

• Must have a clean driving record (G class license).
• Ability to perform troubleshooting and repairs on vending machines.
• Capable of lifting moderate to heavy items (up to 50 lbs).

Responsibilities

• Repair and perform preventative maintenance on vending and coffee equipment.
• Drive to locations, evaluate situations, and perform necessary work.
• Maintain parts inventory on service truck.

Skills

Dependability

Organizational skills

Heavy Technical skills

Customer service

Mechanically inclined

Education

Valid work permit or permanent resident status

Job description

Adaria Vending Services is a Vaughan based company specializing in logistics and fulfillment services for vending machines. Our clients range from offices to manufacturing plants to public areas - pretty much anywhere you'll ever find a vending machine. We're a young, dynamic team dedicated to providing industry leading fulfillment to vending machines and clients located in southern Ontario.

We're looking for someone to fill the position of a Vending Machine Field Service Technician. We want someone who has a positive attitude, is detail oriented and will work independently on the road. You will be driving a cargo van, so being comfortable with driving is necessary for this position.

What will you do?

• Repair and perform preventative maintenance on vending, coffee, and kiosk equipment
• Unload and reload with products as necessary
• Interact with customers while performing daily duties.
• Install and restock Vending equipment and Micromarkets as required
• Fill installed equipment with new product as requested
• Prioritize and schedule service and maintenance calls to meet customer service windows
• Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, carpentry)
• Collect accurate and complete equipment and customer information
• Diagnose and isolate problems
• Remove old parts and replace with new parts
• Maintain parts inventory on service truck
• Establish positive relationship with contacts at service calls
• Use a handheld device for data entry of call information
• Manage and reply to support ticketing system

What you must have?

• Dependability
• Organizational skills
• Heavy Technical skills
• Ability to count, add and multiply; basic mental arithmetic skills
• Be able to use a handheld device for data and reporting entry
• Be able to work independently and take ownership of tasks with minimal supervision
• Ability to provide excellent customer service
• Clean driving record: G class license
• Defensive and safe driving skills
• Clean criminal record: must be bondable - police check will be performed
• Valid work permit or be a permanent resident of Canada
• This job is fast paced and physically demanding and you must be willing to take ownership of the job.
• You must be very mechanically inclined, be able to diagnose and perform troubleshooting steps to repair any manner of vending machines and able to use basic hand tools
• Repeated lifting of moderate to heavy items required, up to 50 lbs.

If you're willing to go above and beyond, outperform, have drive and good work ethic, and want to be part of a high performance team, this may be the job for you. We value pro-activeness, being detail oriented, and taking the time to do things right the first time. We will train you on the job, and provide help and support along the way as you settle into this role.

We are a growing company, and possessing these characteristics will position you for future success within our organization as we grow.

If this sounds like the position for you, we would love to have your application. Please submit your cover letter and resume in any response.