Service Technician

Ryko Solutions; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A machinery manufacturing company in Toronto is seeking a Field Service Technician to provide on-site maintenance and repairs for vehicle wash equipment. The ideal candidate will have at least 2 years of experience, a clean driving record, and strong mechanical skills. This full-time position includes competitive wages ranging from $25 to $31 per hour, along with a Monday to Friday work schedule.

Qualifications

• Minimum of 2 years experience as a Service Technician.
• Clean driving record with limited violations and accidents.
• Ability to interpret manuals and instructions.

Responsibilities

• Perform service work on vehicle wash equipment.
• Change parts and systems as necessary.
• Inspect equipment for proper functioning.

Skills

Mechanical aptitude

Electrical work

Customer satisfaction focus

Time management skills

Communication skills

Education

High school diploma or equivalent

Tools

Forklift certification

Job description

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Job Summary

As a Field Service Technician, you will operate on-site to perform preventative maintenance, repair equipment, and install replacement parts related to RYKO, MacNeil, Belanger, and competitor's vehicle wash equipment and accessories. The Service Technician will also train customers on basic equipment maintenance.

Job Duties

1. Perform service work on vehicle wash equipment and accessories including troubleshooting of electrical, electronic, and mechanical problems to ascertain the needed corrective action
2. Replace, repair, or adjust parts and systems as necessary
3. Inspect, lubricate, and check wax and detergent levels as applicable, in accordance with preventative maintenance contracts
4. Run equipment through 'cycles' to ensure proper functioning
5. Advise customers of necessary service work and recommend replacements for worn or damaged parts
6. Inspect equipment post-installation to ensure proper function
7. Provide training to customers on proper operation and maintenance
8. Develop and maintain good rapport with customers to ensure satisfaction
9. Deliver parts, chemicals, or supplies to customers as needed
10. Complete work orders, expense reports, and logs
11. Stay updated on equipment changes through manuals, service bulletins, videos, and engineering documents
12. Maintain inventory of parts on service vehicle and in warehouse; report inventory levels
13. Inform Service and District Manager of significant issues or progress
14. Comply with safety policies and regulations
15. Perform other duties as assigned

Qualifications

• High school diploma or equivalent
• Minimum of 2 years experience as a Service Technician
• Clean driving record with limited violations and accidents
• No recent impaired driving convictions
• Interest and aptitude in mechanical, plumbing, electrical work
• Ability to interpret manuals and instructions
• Ability to work independently or in a team
• Forklift experience or certification
• Customer satisfaction focus and adaptability
• Multi-tasking and time management skills
• Intermediate computer skills, familiarity with Microsoft and Google Suite
• Excellent communication and organizational skills
• Good eyesight for reading documents
• Availability for overtime and local to GTA

Physical Requirements

• Lift items up to 50 lbs.
• Perform bending, kneeling, reaching, climbing, and standing for extended periods

Hourly Wage Range : $25-31 based on experience.

Work Shift : Monday-Friday 8am-5pm and rotating weekends

Reasonable accommodations may be made for individuals with disabilities. Management may change duties as needed. We are an Equal Opportunity Employer.

Additional Information

Seniority level: Entry level

Employment type: Full-time

Job function: Information Technology

Industries: Machinery Manufacturing

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