Service Technician

Suburban Propane; Saint John; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a dynamic team at a forward-thinking company dedicated to delivering exceptional service in the energy sector. As a Service Technician, you'll play a vital role in ensuring customer satisfaction by installing and maintaining fuel systems and appliances. With a strong commitment to safety and community, this organization offers a supportive environment that values employee wellbeing. Enjoy competitive pay, generous benefits, and opportunities for career growth while contributing to a sustainable energy future. If you’re passionate about service and ready to make a difference, this is the perfect opportunity for you!

Benefits

Medical, dental, and vision insurance

Paid time off

401(k) with company match

Employee training program

Disability and life insurance

Employee recognition program

Tuition assistance program

Propane discounts

Qualifications

• Must have CDL with HAZMAT, tanker, and air brake endorsements.
• Exceptional customer service skills are essential.

Responsibilities

• Install, maintain, troubleshoot, and repair fuel systems and appliances.
• Provide superior customer service and bill customers for services.

Skills

Customer Service Skills

Ability to lift and pull equipment (50-75 lbs)

Education

Class B Commercial Driver’s License (CDL)

Tools

Tablet for billing and documentation

Job description

Overview

When you join Suburban Propane, you become a part of a fast-paced and dynamic company that has been serving its employees and customers for over 90 years. You join an organization with a strong sense of community that values safety, customer satisfaction, training and development, and teamwork.

Responsibilities

As a Service Technician, you will be part of a team of passionate and professional individuals committed to customer service. We will help you jumpstart a rewarding career by providing you with the tools and training necessary to provide safe and reliable service to our customers’ fuel systems and appliances.

1. Install, maintain, troubleshoot and repair fuel systems and appliances
2. Maintain the service vehicle which includes reviewing the maintenance record, performing pre- and post-trip inspections and reporting all vehicle conditions requiring attention for continued safe operation and proper vehicle maintenance
3. Provide superior customer service
4. Bill customers for services rendered and account for funds and inventory which includes operating a user-friendly tablet, maintaining a trip report, and documenting system testing and related information
5. Deliver fuel as needed in a safe and efficient manner

Why join the Suburban Propane team? Because we care about the physical, mental, and financial wellbeing of our employees and provide them with competitive pay plus incentive potential and an outstanding benefits package including:

1. Medical, dental, and vision (eligibility after just 30 days of employment)
2. Paid time off that increases with tenure
3. A 401(k) with company match and immediate vesting
4. A new employee training program and many opportunities for continued learning and career development
5. Disability and life insurance
6. Employee recognition program
7. Generous tuition assistance program
8. Propane discounts, and more!

For eligibility and a full list of our benefit offerings please visit: https://jobs.suburbanpropane.com/benefits/.

Qualifications

To operate our company vehicles, you must have a minimum of a Class B Commercial Driver’s License (CDL) with HAZMAT, tanker, and air brake endorsements as well as a valid Medical Examiner’s Certificate allowing for operation in interstate commerce. Don’t have a CDL yet? No problem, we will give you time and training to help you get one.

1. Ability to lift and pull equipment that weighs 50 to 75 lbs.
2. Exceptional customer service skills

As part of our pre-employment hiring process, background checks and drug screens are performed. Applications will be accepted until the position is filled.

Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets. With over 3,000 employees and as the 3rd largest propane retailer in the country, Suburban Propane maintains business operations in 42 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers. We are committed to supporting the growth and innovation of propane as a sustainable energy source and investing in the next generation of even cleaner and lower carbon renewable energy sources.

It’s an amazing time to become a part of our team as we expand our national footprint and

make strides toward a sustainable, clean energy future!

At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law.

For more information about our hiring process, please visit: https://jobs.suburbanpropane.com/our-hiring-process/