Service Technician

ZipRecruiter; Richmond Hill; On-site; CAD 50,000 - 65,000; Full time

Job summary

A multifamily property management company is seeking a Service Technician to maintain and repair property systems, complete maintenance tasks, and support the management team. Ideal candidates will have previous property maintenance experience, basic knowledge of HVAC, plumbing, and electrical systems, and strong customer service skills. This role offers a competitive salary and opportunities for growth within the company.

Benefits

Competitive pay

Growth opportunities

Supportive team culture

Qualifications

• Previous experience in property maintenance or facilities management.
• Basic knowledge of electrical, plumbing, mechanical, and HVAC systems is essential.
• Strong communication and customer service skills are required.

Responsibilities

• Turn apartments around quickly and professionally.
• Complete maintenance requests within 2 business days.
• Maintain and repair property systems including HVAC, electrical, and plumbing.

Skills

Property maintenance experience

Customer service skills

Basic knowledge of HVAC, plumbing, electrical systems

Physical ability to perform maintenance tasks

Education

HVAC Certification

CPO Certification

Tools

Basic tools and maintenance equipment

Job description

Job Description

About the Role:

We’re hiring a Service Technician who will play a critical role in keeping our community safe, functional, and looking its best. You’ll handle a variety of maintenance tasks—from routine repairs to apartment turnovers—helping create a comfortable, welcoming home for our residents. If you enjoy hands-on work, problem-solving, and delivering excellent service, this is the opportunity for you.

Join a Company That Invests in You

At PEM, we believe in building communities—starting with our people. As a dynamic and growing multifamily property management company, we’re setting the standard for excellence across our apartment communities. Our culture is built on respect, urgency, stewardship, growth, and integrity—and we’re looking for team members who are ready to grow their careers while making a real impact.

What You’ll Do

• Turn apartments around quickly and professionally
• Complete work orders and maintenance requests within 2 business days
• Maintain and repair property systems including HVAC, electrical, plumbing, and appliances
• Ensure common areas and amenities are clean, safe, and fully functional
• Perform preventative maintenance and safety inspections
• Help maintain curb appeal through groundskeeping
• Follow all safety protocols and PPE usage
• Participate in on-call rotation for emergency repairs
• Accurately document completed tasks in the work order system
• Support the Service Manager and Community Manager with special projects and community needs

What We’re Looking For

• Previous experience in property maintenance, facilities, or similar field
• Basic knowledge of electrical, plumbing, mechanical, and HVAC systems
• HVAC and/or EPA Certification strongly preferred
• CPO (Certified Pool Operator) certification is a plus
• Strong communication and customer service skills
• Ability to work independently and manage multiple tasks
• Physical ability to climb ladders, lift up to 50 lbs, kneel, and work in varied conditions
• Knowledge of Fair Housing laws and maintenance safety standards
• Proficiency with basic tools, maintenance equipment, and online work order systems

Why Join PEM?

• Competitive pay
• Growth opportunities and career development
• Supportive, team-oriented culture
• Recognition for your contributions
• Opportunities to work across a growing portfolio of communities