Service Technician

Wash LaundrySystems; Ottawa; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading laundry solutions provider in Ottawa is seeking a dependable Field Technician. In this hands-on role, you will be responsible for installing and servicing commercial laundry equipment, ensuring customer satisfaction through technical expertise and strong communication skills. The ideal candidate will hold a G2 gas license, possess strong mechanical and troubleshooting skills, and be capable of managing service calls effectively. Apply now to join a dynamic team that values innovation and quality service.

Qualifications

• A G2 gas license is required.
• Valid Driver’s License with a good driving record.
• Ability to manage and maintain assets and expenses.

Responsibilities

• Respond to service calls as dispatched.
• Repair equipment to company standards.
• Evaluate and advise upgrades needed in laundry rooms.

Skills

Technical troubleshooting

Electrical knowledge

Mechanical aptitude

Communication skills

Education

Post secondary education focusing on appliances or electrical courses

Tools

Basic tools

Job description

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WEare the company for you. We invite you to bring your passion and experience to our team!

We are seeking a dependable and customer-focused Field Technician to join our operations team. In this role, you will be responsible for installing, servicing, and maintaining commercial laundry equipment (washers and dryers) at client locations. This is a hands-on, field-based position ideal for someone who enjoys troubleshooting, working independently, and representing the company with professionalism. The ideal candidate is someone who enjoys working independently and has strong mechanical, technical, and electronic troubleshooting skills. Job Description

Responsibilities:

• Respond to service calls as dispatched
• Repair equipment to company standard
• Respond to emergency calls as required
• Rotate weekend ‘on call’ and after hour standby coverage
• Evaluate and advise of any upgrades required in laundry rooms
• Manage calls in territory to meet customer committed response times
• Manage and maintain Coinamatic assets and expenses i.e.: vehicle, phone/communication device, fax machine, parts, uniform etc…
• Develop and maintain a good rapport with Laundry Attendants, Owners, Environmental Managers, and other client personnel.
• Represent Coinamatic in a positive and professional manner

Qualifications & Requirements:

• A G2 gas license
• Some post secondary education with a focus on appliances technician or electrical courses
• Valid Driver’s License and a good driving record
• Demonstrate technical, electrical, and mechanical aptitude with excellent diagnostic ability
• Demonstrate trouble shooting skills i.e.: plumbing, ventilation, electrical etc.
• Solid driving knowledge of the GTA
• Team player who can work with all levels of the organization i.e. sales, administration
• Excellent communication skills, verbal and written
• Able to maintain excellent customer/client experience
• *Requires own basic tools.