Service Technician

Ontario Hyundai; Ontario; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking company as a Service Technician, where your skills in automotive repair will shine. This role involves servicing and repairing vehicles to ensure customer satisfaction while adhering to high standards. You'll be part of a dynamic team, performing diagnostics, routine inspections, and providing exceptional customer service. The ideal candidate will possess a strong technical background, excellent communication skills, and a commitment to maintaining a safe and organized work environment. If you're passionate about cars and dedicated to quality service, this is the perfect opportunity for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Health & Wellness Program

Company Paid Vacation

Holidays

Qualifications

• 1-2 years of dealership experience preferred, with ASE certification.
• Strong technical skills and ability to work in a fast-paced environment.

Responsibilities

• Perform quality repair work according to dealership standards.
• Communicate with service advisors about service work status.

Skills

Customer Service

Problem-Solving

Communication Skills

Technical Performance

Physical Dexterity

Education

High School Diploma or GED

Post-Secondary Automotive Training

Tools

Diagnostic Tools

Automotive Repair Tools

Job description

Overview

The Service Technician services and repairs vehicles as assigned by management following all established standards and procedures. In addition, he or she may be assigned to conduct pre-delivery service on new vehicles to ensure excellent working order for the customer. We deliver the highest quality service while maintaining the highest level of customer satisfaction. The ideal candidate has a high school diploma or GED, some post-secondary automotive training, at least one year of dealer-level (A level Hyundai or Kia Experience preferred) or large facility experience, and certification by the National Institute for Automotive Service Excellence (ASE). An unrestricted driver's license and a clean driving record, a strong technical performance record, and strong physical dexterity and stamina to get the job done are required. He or she must be able to work productively in a fast-paced team environment and must have a positive attitude, professional appearance, great communication skills, and the ability to deliver world class customer service.

In addition to competitive pay, we offer our employees: Health, Dental, Vision, Life, 401K, Health & Wellness Program, community involvement and company paid vacation and holidays.

Responsibilities

• Effectively and accurately perform quality repair work in accordance with dealership's and factory standards.
• Check all fluids and maintenance-related parts and top-off or replace fluids or filters/parts as required.
• Perform routine service inspections or tests and complete standard maintenance jobs.
• Road-test vehicle to ensure quality repair work was completed.
• Maintain cleanliness of vehicles while performing service or repairs.
• Ensure that required documentation is complete and is in compliance with regulations and standards.
• Follow all shop policy, procedure, safety, and environmental rules.
• Help maintain shop appearance and safety standards and ensure the shop runs in an efficient manner by performing duties such as inventory stocking and other general functions.
• Attend all staff meetings, trainings, and educational classes as required.
• Complete system diagnostics and full automotive troubleshooting and testing.
• Maintain an organized and neat shop area.
• Communicate directly with service advisors regarding the status of the service work as well as the estimated time for completion so that customers can be informed.
• Continuously learn new technical information and techniques in formal training sessions in order to stay informed with rapidly changing automotive technology.
• Demonstrate behaviors consistent with the Company's Values in all interactions with customers, coworkers, and vendors.
• Perform other duties as assigned.

Qualifications

• 1-2 years' experience preferred (dealership experience preferred).
• A level Hyundai or Kia experience preferred.
• Ability to replace and tear down engines.
• Able to drive both automatic and standard-transmission vehicles.
• National Institute of Automotive Service Excellence (ASE) certification(s) or certification(s) in different specialized areas such as brakes, electrical/electronic systems, or engine performance preferred.
• Excellent communication, customer service, and problem-solving skills, including the ability to maintain composure under stress.
• Excellent interpersonal skills to interact professionally with customers, vendors, and staff.
• Safety and customer service oriented.
• Able to bend, kneel, squat, stand, and lift heavy objects as needed.
• Professional appearance and work ethic.
• Self-motivated with solid work habits.
• Valid California driver's license with a clean driving record.