Service Technician

London Drugs; Gibsons; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Flexible schedules

Competitive pay

Product training

Energetic workplace

Team discounts

Training courses

Counseling program

Recognition program

Community involvement

Job summary

London Drugs in Canada is seeking a Service Technician who can translate technical concepts for customers of varying knowledge levels, diagnose issues, and perform repairs with care. The role requires an enthusiastic, detail-oriented problem solver who is eager to learn and grow within a fast-paced retail technology environment.

We offer flexible and varied schedules, competitive pay, extensive product training, a high-energy workplace, and employee discounts.

Qualifications

• In-depth knowledge of technology with willingness to learn.
• Positive attitude and teamwork.
• Self-motivation, strong organizational skills and eye for detail.

Skills

Tech knowledge

Customer communication

Detail-oriented

Job description

Are you always up to date on the latest tech developments? Do you have a knack for translating technical language and concepts for people with varying technical abilities? This may be the career for you!

Service Technician

As one of Canada’s fastest-growing and most successful retail chains, we recognize the power of teamwork and thus create an open work environment where the exchange of ideas is not only welcomed, but encouraged. Ever wondered what it would take to join our team? We are looking for someone with:

• An in-depth knowledge of technology with a strong aptitude and willingness to learn.
• A positive attitude, someone who enjoys contributing to an upbeat work environment and takes pride in their work.
• Self-motivation, strong organizational skills and an eye for detail.

The following certifications would be an asset, (but not mandatory):

• A+ Certification with the ability to work on PC computers
• Current and applicable Apple Certification (ACMT, ACiT), familiarity with Apple Service Metrics (PSP, CSAT, ACSE) and proven user experience in MacOs Operating Systems
• All applicants regardless of prior experience will be considered.

If you are technically savvy, embrace challenges and have a desire to achieve Company objectives, then we have the opportunity for you to excel!

Starting pay will fall within the salary range indicated and may vary based on job-related experience, knowledge and education.

WHY YOU WANT TO WORK HERE:

• Flexible and varied schedules
• Competitive pay that rewards strong and consistent performance
• Access to extensive product training and development opportunities
• A high-energy and varied workplace that strives for and rewards excellence

A comprehensive benefits program including:

• team member discounts on in-store purchases (we want you to share in our success)
• ongoing in-house training and education courses (lifelong learning)
• employee family assistance program (free confidential counseling)
• employee recognition program (tangible rewards for great work!)
• community involvement (giving back to our communities)

London Drugs is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We are committed to building a company that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.

We will provide accommodations during the recruitment process upon request.

The above statements are intended to describe the general nature and level of work applicable to this position and are not intended to be an exhaustive list of all responsibilities, duties and skills required. Be advised, London Drugs DOES NOT use third party recruitment services.

London Drugs may collect, use, and/or disclose your personal information (including the information in this application) where it is reasonable for establishing, managing or terminating an employment relationship. This includes the use or disclosure of your personal information to persons inside or external to our organization, for the purpose of checking references or gathering other information to support an assessment of your candidacy.

To protect yourself, do not respond to unsolicited job offers from individuals or e-mail addresses, and never disclose any sensitive details about your identity (including personal or financial) to anyone you do not know or trust or on any unverified website, and website you do not trust.