Service Technician

Autism Services; Canada; Hybrid; CAD 52,000 - 76,000; Full time

Job summary

Western Sales (1986) Ltd. Rosetown is seeking an experienced technician to recondition and repair highway trucks. You will diagnose issues, discuss repair plans with customers, and perform repairs using specialized tools and procedures.

Safety and accuracy are essential as you work with the service management team and assist apprentices. The role requires hands-on skills with diagnostic equipment, the ability to work independently, and clear documentation of time and materials.

Qualifications

• Produces basic diagnostics and determines repairs needed.
• Discusses repair plans with customers before work.
• Maintains safety and uses proper tools and manuals.

Responsibilities

• Reconditions and repairs machinery and equipment as directed by Service Manager.
• Meet with customers to discuss repairs and walk around equipment.
• Pinpoint problems by discussing operation and using testing equipment.
• Disassemble, repair or replace faulty parts, reassemble and test.
• Maintain time and materials reports and input comments on work orders.
• Keep work area clean and work safely at all times.
• Assist apprentices in on-the-job training.
• Work with service management to fulfill department duties.

Skills

Diagnostics

Customer interaction

Technical repair

Safety compliance

Independent work

Tools

Diagnostic tools

Job description

Employer Name:
Western Sales (1986) Ltd. Rosetown

• Reconditions and repairs machinery and equipment assigned for repair by the Service Manager. Diagnose problems and plan methods in sequence of performing work required in a timely manner. Make sure all safety equipment is in order.
• Meet with customers to discuss the repair. This involves doing the actual walk around with the customer prior to repairs.
• Pinpoint problems by discussing equipment operation with customers, visually checking and listening to machinery in operation, and using testing equipment.
• Take defective units apart and repair or replace broken, worn-out or faulty parts, reassemble, adjust, lubricate and test repaired units.
• Performs basic diagnostics and determines what repairs are needed, if required.
• Performs other related service work as requested by the Service Manager.
• Account for all detailed time and materials used. Prepare all reports and forms required in conjunction with work assignments. Technician comments must be input on appropriate work order segments to account for time charged.
• Maintain a clean work area and perform miscellaneous duties associated with the job. Must always work in a safe way so as not to hurt themselves or others.
• Work with service management team in fulfilling the duties and responsibilities of their department.
• Aid apprentice technicians for on-the-job training.
• Should have a good knowledge of methods, materials, tools, and techniques used in the repair of Highway Trucks.
• Ability to perform basic repairs and required maintenance using special tools and equipment following Technician Manual procedures.
• Must know the details and constructions of many machines and have the knowledge and skill to make repairs properly.
• Familiarization with the testing equipment and diagnostic procedures, as well as maintaining proficiency will be required.
• The ability to work independently with little supervision.
• Must possess computer skills for the diagnostics of equipment.