Service Tech Helper - Windows & Doors

Durabuilt Windows and Doors Inc; Lethbridge; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading company in window and door manufacturing is seeking a Service Technician in Lethbridge. The role involves repairing exterior doors and PVC windows, ensuring customer satisfaction while adhering to safety regulations. A high school diploma and related trade skills are required, with opportunity for growth and a competitive salary.

Qualifications

• 1+ years experience in construction, repairs and installation of windows and doors mandatory.
• Knowledge of parts and terminology related to windows and doors.
• Ability to communicate effectively in English, both verbal and written.

Responsibilities

• Load service vehicle with parts required for service calls.
• Repair adjustments to exterior doors and PVC window products.
• Provide excellent customer service and conduct yourself professionally.

Skills

Communication

Troubleshooting

Knowledge of safe work practices

Education

High school diploma

Trade school education focusing on building industry

Tools

Hand tools

Job description

Our values are at the core of everything we do!

• Innovative. Think ahead to stay ahead.
• Driver. Stay hungry and act with urgency.
• Ownership. No excuses. 100% accountability.
• Caring. For employees, partners and community.
• Individual. We work with great people and expect a lot from them.

We are one of Western Canada’s largest window and door manufacturers servicing consumers, contractors and retailers. Established in 1988 and headquartered in Edmonton, Alberta, it’s not just Durabuilt’s innovative manufacturing and design that places us on the list of Canada’s Best Managed Companies – it’s also our people.

Objective of Position

Work with Service Technicians to repair exterior doors and PVC windows. Glaze seal units. You ensure service is completed as required on schedule.

Accountabilities

Service

• Load service vehicle with parts required for service calls.
• Review run sheet daily to get an overview of jobs scheduled.
• Repair and make adjustments to exterior doors and PVC window products.
• Assist in re-glazing PVC window products.
• Set up scaffolding.
• Clean up job sites during work, and when work is completed to ensure job site is clean.
• Ensure customer is satisfied with service and product,
• Provide excellent customer service and conduct yourself in a professional manner.
• Read and be familiar with SOP’s.
• Some overnight stay required for out of town jobs.
• Follow health and safety regulations by wearing required equipment and protection.

Education / Certification

• High school diploma.
• Secondary education (Trade school) focusing on the building industry education, i.e. SAIT or NAIT

Experience / Capabilities

• 1+ years’ experience in construction, repairs and installation of windows and doors. Equivalent experience will be considered.
• Experience in handling glass.
• Knowledge of windows and doors, parts and terminology.
• Experience in using hand tools.
• Knowledge of safe work practices.
• Working knowledge of both metric and imperial measurements.
• Communication effectively in English both verbal and written.
• High comfort level working in a fast-paced team environment that is constantly changing.
• Pressure to produce tangible results and complete projects within tight timelines.
• Troubleshooting abilities to analyze problem and provide solutions.
• Ability to prioritize your daily work and organize yourself to meet multiple deadlines and meet customer needs.

Send Us Your Resume

We embrace diversity and offer equal opportunities to all qualified applicants regardless of origin, culture, ethnicity, age, ability, gender identity, sexual orientation, or faith. Thank you to all those apply and those who are short-listed will be contacted.