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Service Team Member

Birdies Eats & Drinks

Burnaby

On-site

CAD 30,000 - 60,000

Part time

30+ days ago

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Job summary

Join a dynamic team at a vibrant eatery where every interaction is a chance to uplift someone’s day! As a Service Team Member, you will engage with customers, enhance their dining experience, and develop valuable leadership skills. This role is perfect for those who are passionate about hospitality and eager to learn. With competitive compensation, flexible scheduling, and opportunities for career advancement, this position offers a fun and supportive environment to grow both personally and professionally. If you love food, drinks, and making connections, this is the place for you!

Benefits

Competitive compensation
Flexible scheduling
Employee discount
Mentorship programs
In-house training programs
Leadership programs
Career development opportunities

Qualifications

  • Passion for hospitality and teamwork is essential.
  • Willingness to learn and openness to feedback are crucial.

Responsibilities

  • Create authentic connections with customers to enhance their experience.
  • Demonstrate exceptional menu knowledge and problem-solving skills.

Skills

Customer Service
Communication Skills
Problem Solving
Multi-tasking
Organizational Skills

Education

Legal eligibility to work in Canada

Job description

Service Team Member
At Birdies, every interaction with a customer is an opportunity to turn somebody’s day around. Our Service team members not only take pride in serving delicious eats and drinks, but also have a passion for creating a place that customers want to be a part of! In return, we want Birdies to be where you can have fun and be playful, but also where you can develop some pretty powerful leadership skills that will help you both personally and professionally.

As a Service Team member, you will:

  1. Create authentic connections in every interaction. Elevate the customer experience through fun, engaging and meaningful conversations with customers.
  2. Be a problem solver and a supportive team player. Tackle problems by using your multi-tasking and communication skills, and be empowered to make decisions for you and your team members.
  3. Demonstrate your passion for the customer experience. Display your love for food and drink through exceptional menu and product knowledge.
  4. Adapt to any situation with ease. Tackle problems by using your exceptional organizational skills and your commitment to the customer experience.

What we need from you:
  1. A passion and commitment to hospitality, teamwork, and fun.
  2. A commitment to fostering a supportive and engaging experience for your team members and customers.
  3. A willingness to learn and an openness to feedback, coaching, and mentorship.
  4. The ability to legally work in Canada.

What’s in it for you:
  1. Competitive compensation OR a wage of 17.40/hour plus daily tips!
  2. Flexible scheduling to support work/life balance.
  3. Employee discount.
  4. Mentorship programs.
  5. In-house hospitality and culinary training programs.
  6. Leadership programs.
  7. Career development and opportunity for advancement.

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