Service Sales Representative (Outbound)

PML Professional Mechanical Ltd.; Port Coquitlam; On-site; CAD 60,000 - 85,000; Full time

Job summary

PML Professional Mechanical Ltd. seeks a Service Sales Representative to develop new service contracts and maintain client relationships in the mechanical and HVAC sectors. This role involves proactive sales strategies, market assessment, and collaboration across functions to meet business objectives. The ideal candidate will bring substantial sales experience, educational background in business, and a commitment to fostering relationships through effective communication in a fast-paced environment.

Qualifications

• Minimum of 3-5 years sales experience in the Mechanical industry.
• Ability to work independently and perform site visits.
• Proficiency in Microsoft Office required.

Responsibilities

• Build relationships with new customers to meet sales objectives.
• Quote on Maintenance agreements according to customer needs.
• Provide feedback to management regarding market trends and customer issues.

Skills

Sales experience

Problem-solving

Organizational skills

Analytical skills

Effective communication

Attention to detail

Education

Post-secondary education in business or related field

Tools

Microsoft Office

Jonas Construction Management Software

Job description

PML Professional Mechanical Ltd. is Western Canada’s leading company for plumbing, heating, ventilation, air conditioning, and fire protection. From major construction projects to regular service work to the safety provided by our fire protection division, we approach our work with an industry-leading commitment to excellence and a keen awareness of our customers’ business needs.

TheService Sales Representativerole is focused on acquiring New Service Contracts through building a Network of Property Managers and Owners. The successful incumbent will be accountable for all outbound sales activities between PML and its commercial, industrial and institutional clients. As well as managing a portfolio of existing customers and locations.

Key Responsibilities:

• Proactively target and establish relationships with new customers and trades to meet sales objectives, and position the company as the sole provider of choice for their plumbing, mechanical and HVAC services.
• Competitively quote on Maintenance agreements understanding the new customer needs and competitive positioning.
• Build an active Pipeline of potential Clients that will lead to New Contracts.
• Identify and respond to competitive threats through proactive assessment of needs, review of competitive options, and understanding of the company position and differentiation.
• Utilize and direct company and outside resources to meet sales objectives and enhance customer expectations.
• Establish working relationships regarding customer issues or sales strategy across company internal functions, such as marketing, technical support and operations.
• Provide feedback to management regarding market trends, competition, profitable revenue opportunities and customer issues.
• Drive winning new business attraction plans to successful closure to meet company sales objectives.
• Update and report in-progress deal opportunities, sales forecasts and budgets.

Qualifications:

• Minimum of 3-5 years sales experience in the Mechanical industry.
• Post-secondary education in business or related field.
• Ability to work independently with a focus of being in market two to three days per week.
• Ability to conduct site visits which involves walking long distances and climbing ladders.
• Proficiency using Microsoft Office (Outlook, Word, Excel).
• Attention to detail, problem-solving and analytical skills.
• Organizational skills and ability to work under pressure to meet deadlines and handle multiple tasks within a fast-paced work environment.
• Ability to communicate effectively, both orally and in writing.
• Experience with Jonas Construction Management Software is an asset.

At PML Professional Mechanical Ltd, we are committed to fostering a diverse and inclusive workplace. We are an equal-opportunity employer and value the unique perspectives and experiences that each individual brings. We encourage applicants of all backgrounds to apply and join our team. If you are interested in this exciting opportunity, please email your resume and cover letter [e-mail]. We look forward to hearing from you and exploring the potential of working together to achieve great things.