Service Sales / Estimator – Roofing / Ontario

Shackleton Duke Group; Ontario; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading building envelope and roofing contractor is seeking a Service Sales / Estimator for their Hamilton and Cambridge offices. The role involves estimating costs for roofing projects and requires strong customer service and negotiation skills. Join a dynamic team that values innovation and offers growth opportunities in a supportive environment.

Benefits

Employee and Family Assistance Programs

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

RRSP Matching

Qualifications

• Minimum years’ experience in roof-related estimating.
• Experience in sales within the ICI, Industrial, or Educational construction sectors.

Responsibilities

• Prepare accurate takeoffs and estimates for assigned jobs.
• Attend pre-tender site meetings to gather information for estimates.
• Develop relationships with key decision-makers in target markets.

Skills

Customer Service

Negotiation

Time Management

Communication

Education

Roof-related Estimating Experience

Sales Experience in ICI Sector

Tools

MS Word

PowerPoint

Excel

MSProject

Bluebeam

On-Screen Take-Off

Job description

Salary : $ – $ + package

Sector : Roofing

Shackleton Duke is pleased to announce that, in collaboration with our client, we are seeking a Service Sales / Estimator for their offices in Hamilton (Stoney Creek) and Cambridge, Ontario.

This is a new position created due to increased sales and production within the roofing division, marking a promising start for the company.

Our client is a leading building envelope and roofing contractor with branches across Canada and the United States. They offer a highly competitive compensation and benefits package, a family-oriented work environment, stability, opportunities for career advancement, and more.

The role involves sales, service, and estimating for projects such as roof replacements, repairs, and maintenance within the ICI sector, with plans to expand into the School Board and Industrial sectors across Southeast Ontario.

Are you ready to:

• Work for one of Canada’s Best Managed Companies
• Engage in rewarding, challenging, and fast-paced work in an excellent environment
• Be part of a dynamic team that values innovation and creativity
• Develop personal and professional skills through growth opportunities
• Advance your career within a supportive company
• Benefit from Employee and Family Assistance Programs
• Enjoy comprehensive benefits including health, dental, vision, life insurance, and RRSP matching

Position Overview :

This role will be based at our Hamilton (Stoney Creek) and Cambridge branches, reporting to the Service Managers. The Service Sales / Estimator is a skilled position responsible for estimating costs for products and services to complete repairs, working closely with the Service Manager to stay updated on ongoing jobs. As this is a service-oriented role, responsiveness and prioritization of multiple requests are essential.

Key Responsibilities :

• Prepare accurate takeoffs and estimates for assigned jobs
• Attend pre-tender site meetings to gather information for estimates
• Understand client needs and provide appropriate solutions, offering suggestions only when asked or necessary
• Prepare quotations and tenders, ensuring all addendums and revisions are incorporated before submission
• Stay informed about new materials and techniques through seminars and trade shows
• Follow up on quotes and tenders to confirm outcomes
• Review contracts and quotations with the department Manager for approval
• Create detailed work orders to facilitate scheduling and procurement
• Prepare material order sheets for projects
• Maintain and develop business relationships through regular communication
• Develop relationships with key decision-makers in target markets
• Ensure client satisfaction through quality service
• Coordinate efforts with national and local Business Development teams
• Identify and pursue new client opportunities to meet business targets
• Generate leads and support business growth initiatives
• Conduct remote presentations and demos as needed
• Travel between Hamilton and Cambridge branches to support operations

Qualifications :

• Minimum years’ experience in roof-related estimating
• Experience in sales within the ICI, Industrial, or Educational construction sectors is required
• Field installation or service experience is preferred
• Strong knowledge of building envelope design and construction
• Excellent time management and multitasking skills
• Exceptional customer service and relationship-building skills
• Strong negotiation and sales abilities
• Effective communication and organizational skills
• Proficiency with MS Word, PowerPoint, Excel, MSProject, Bluebeam, and On-Screen Take-Off
• Willingness to travel frequently between branches and surrounding areas

Additional Information :

Please note : The successful candidate must be willing to travel regularly between the Cambridge and Hamilton (Stoney Creek) branches and surrounding areas.